Dutch Speaking Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm recognized for connecting top-tier talent with world-class organizations in the Customer Support Services sector. We specialize in facilitating seamless global career transitions, ensuring our candidates find success within the most innovative companies operating in Europe today.

Job Overview

We are currently seeking dedicated professionals for a Dutch Speaking Customer Support Specialist position in Greece, focusing on the high-growth video streaming industry. If you are looking for impactful jobs in Greece where your language skills are valued, this role offers the perfect blend of professional development and a vibrant Mediterranean lifestyle.

Key Responsibilities

• Deliver exceptional support to video streaming subscribers via phone and live chat channels.
• Expertly navigate complex customer inquiries regarding account access and content playback.
• Troubleshoot and resolve billing or payment-related issues for a diverse user base.
• Assist customers with the seamless installation and navigation of the streaming application.
• Provide proactive, solutions-oriented guidance to enhance overall user experience.
• Document customer interactions accurately within the internal database to ensure quality control.
• Maintain a deep understanding of service updates within the fast-paced Customer Support Services industry.

Requirements

• Fluent Dutch
• English B2+ level
• Strong communication skills
• Problem-solving skills
• Tech savviness
• Ability to thrive in a remote, international team environment.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Choosing one of our Dutch-speaking jobs in Greece means embracing a life of sunshine, history, and incredible culture. Greece is world-renowned for its welcoming atmosphere, stunning landscapes, and a climate that allows for an outdoor lifestyle all year round. Working in Greece provides a unique opportunity to balance a fast-paced career with the relaxed pace of Mediterranean living.

Beyond the professional benefits, the quality of life in Greece is unparalleled, featuring exquisite culinary traditions and vibrant coastal cities. Our team at Mercier Consultancy Group ensures that your transition to life in Greece is stress-free, so you can focus on building your career while enjoying everything this historic and beautiful country has to offer.

How to Apply

If you are ready to elevate your career with this Dutch Speaking Customer Support Specialist position in Greece, we encourage you to click Apply Now. Join the Mercier Consultancy Group network and take the next step toward a rewarding international career. We look forward to reviewing your application.