Spanish Speaking Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations across Europe. We pride ourselves on facilitating career-defining opportunities within the vibrant Customer Support Services industry, ensuring our candidates find the perfect professional match.

Job Overview

We are currently seeking a motivated professional for a Spanish Speaking Customer Support Specialist position in Greece to join a prestigious global streaming provider. This is an exceptional chance to launch your career in the Customer Support Services sector while enjoying the Mediterranean lifestyle through our exclusive relocation program.

Key Responsibilities

• Act as the primary point of contact for subscribers, resolving account and payment-related inquiries with professionalism.
• Provide expert troubleshooting assistance for content delivery and technical issues for our premium streaming service.
• Maintain high customer satisfaction scores by delivering personalized support in the Customer Support Services environment.
• Document all interactions accurately within our internal CRM to ensure consistent service quality.
• Collaborate with international team members to share best practices for effective customer engagement.
• Participate in ongoing training sessions to stay updated on product developments and support protocols.
• Contribute to a positive, multicultural workplace atmosphere that values diversity and excellence.

Requirements

• Excellent Spanish skills
• English B2+ level
• Communication skills
• Problem-solving skills

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Choosing one of our Spanish-speaking jobs means embracing the breathtaking beauty of the Mediterranean. Greece offers a unique blend of ancient history, sun-drenched beaches, and a vibrant social culture that makes it one of the most desirable locations for expatriates seeking a high quality of life. Whether you are exploring the iconic landscapes of Greece or enjoying the world-renowned local cuisine, you will find that living and working here provides an unmatched life-work balance.

Our commitment to you extends beyond the office; we ensure your transition to Greece is seamless and stress-free. By accepting a Spanish Speaking Customer Support Specialist position in Greece, you are not just getting a job, but an opportunity to immerse yourself in the culture of a country that celebrates community, warmth, and hospitality. Discover why so many professionals are choosing Greece as the destination for their next career move.

How to Apply

If you are ready to excel in your career and experience all that these high-demand jobs in Greece have to offer, we invite you to take the next step. Click the 'Apply Now' button to submit your application and join the Mercier Consultancy Group team today. We look forward to reviewing your profile.