Norwegian Speaking Customer Protection Customer Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-class organizations within the Customer Support Services industry. We are committed to fostering professional excellence and providing our candidates with unparalleled career opportunities across the globe.

Job Overview

We are currently sourcing exceptional professionals for a Norwegian Speaking Customer Protection Customer Expert position in Greece. This role is a unique chance to advance your career in the Customer Support Services industry while enjoying a vibrant lifestyle in Athens through our exclusive Norwegian-speaking jobs program.

Key Responsibilities

• Manage device protection plan inquiries for a diverse international client base within the Customer Support Services sector.
• Efficiently process and facilitate claims, repairs, and device replacements while ensuring a seamless user experience.
• Provide a reassuring and professional communication experience for all customers requiring assistance.
• Utilize advanced customer support platforms to log data, track progress, and maintain high standards of documentation.
• Adhere strictly to internal protocols and regulatory compliance standards during every customer interaction.
• Collaborate with cross-functional teams to resolve complex customer issues promptly and effectively.
• Maintain a high level of accuracy when managing sensitive customer documentation and protection records.

Requirements

• Native or fluent Norwegian (spoken and written)
• Excellent Norwegian and good English skills
• Problem-solving mindset
• Attention to detail
• Accountability
• Familiarity with regulatory environments like GDPR
• Valid EU passport (mandatory)

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Hybrid Work Model (mix of on-site and remote)
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embarking on one of our Norwegian-speaking jobs means embracing the stunning Mediterranean lifestyle. Greece offers an incredible blend of ancient history, sun-drenched beaches, and a vibrant social culture that makes working in Greece a truly unforgettable experience. With its warm climate and welcoming atmosphere, you will find that living in Greece provides the perfect balance between professional ambition and personal well-being.

Our candidates relocating to Greece enjoy a superior quality of life, ranging from world-renowned gastronomy to a thriving expat community. As you settle into your new Norwegian Speaking Customer Protection Customer Expert position in Greece, our dedicated relocation team ensures a smooth transition into your new home, allowing you to fully appreciate everything Greece has to offer, from breathtaking landscapes to a rich, modern urban lifestyle.

How to Apply

If you are ready to take the next step in your career with one of the most exciting jobs in Greece, we encourage you to click Apply Now. Join the Mercier Consultancy Group team today and start your journey toward international professional success.

Best regards,
Mercier Consultancy Group