German Speaking Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm recognized for connecting top-tier talent with world-class organizations in the Customer Support Services sector. As a leader in global recruitment, we specialize in facilitating seamless transitions for professionals pursuing exceptional career opportunities across the European market.

Job Overview

We are currently seeking a motivated professional for a German Speaking Customer Support Specialist position in Greece, focusing on a high-profile device protection program. This hybrid role is perfect for those seeking German-speaking jobs that combine operational precision with a vibrant lifestyle in one of Europe’s most historic capitals.

Key Responsibilities

• Provide expert-level support for customer device protection plans within the Customer Support Services industry.
• Efficiently navigate CRM platforms and office software to resolve complex user inquiries.
• Ensure all service interactions are documented with high accuracy and attention to detail.
• Uphold organizational standards regarding policy and protocol compliance.
• Act as a primary point of contact for German-speaking clients, ensuring a premium customer experience.
• Collaborate with cross-functional teams to streamline support processes and improve service delivery.
• Maintain a deep understanding of service regulations to provide informed guidance to customers.

Requirements

• Native or fluent German (spoken and written)
• Excellent German and good English language skills
• Problem-solving mindset
• Comfort working across multiple systems
• Familiarity with regulatory environments

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Hybrid Work Model (mix of on-site and remote)
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embarking on one of the many available jobs in Greece offers an unparalleled opportunity to blend career growth with a Mediterranean lifestyle. Greece is renowned for its world-class climate, stunning coastlines, and a culture that values hospitality above all else, making it an ideal destination for those taking this German Speaking Customer Support Specialist position in Greece.

Beyond the professional landscape, Greece provides an affordable and high quality of life. From the iconic culinary scene to the rich archaeological sites, living in Greece allows you to immerse yourself in a vibrant history while enjoying the modern, fast-paced development of the local Customer Support Services market.

How to Apply

If you are ready to elevate your career and join a top-tier team in an international environment, we invite you to take the next step. Click "Apply Now" to submit your application for this German Speaking Customer Support Specialist position in Greece. We look forward to reviewing your credentials. Sincerely, The Recruitment Team at Mercier Consultancy Group.