Slovak Speaking Customer Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to connecting top-tier talent with world-leading organizations across Europe. We specialize in facilitating seamless professional transitions, ensuring that every candidate finds their ideal career path within the dynamic landscape of the Customer Support Services industry.

Job Overview

We are currently seeking a motivated professional for a Slovak Speaking Customer Expert position in Greece, representing the prestigious Mercedes-Benz brand. This role offers an incredible opportunity to advance your career while enjoying the sun-drenched lifestyle of Athens, making it one of the most desirable Slovak-speaking jobs currently available in the Customer Support Services sector.

Key Responsibilities

• Act as the primary point of contact for customer requests regarding Mercedes-Benz automotive products and services.
• Resolve customer issues with professional precision through phone, chat, and email channels.
• Ensure high levels of customer satisfaction by delivering premium support tailored to brand standards.
• Maintain accurate customer records within the CRM system to track interactions and resolutions.
• Collaborate with international team members to share insights and improve service quality within the Customer Support Services department.
• Manage diverse inquiries while upholding the luxury image of the brand.
• Continuously develop product knowledge to provide expert guidance to our Slovak-speaking clientele.

Requirements

• Fluency in Slovak
• Good English language skills
• Problem-solving mentality
• Minimum of six months previous experience in a customer service environment.
• A genuine passion for the automotive industry and premium brand representation.
• Valid EU passport (mandatory for relocation to Greece).

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embracing a new chapter with one of our Slovak-speaking jobs means immersing yourself in the historic beauty and vibrant culture of Greece. With its iconic Mediterranean climate, stunning coastal views, and legendary hospitality, Greece offers an unparalleled quality of life that attracts professionals from all over the world.

Beyond the professional growth, living in Greece allows you to explore ancient history, indulge in world-class Mediterranean cuisine, and enjoy a relaxed pace of life. Our comprehensive relocation support ensures that your move to Greece is stress-free, allowing you to focus on building a successful career in a beautiful, sunny destination.

How to Apply

If you are ready to take the next step in your career and join a dynamic team in Athens, we invite you to apply now. Secure your Slovak Speaking Customer Expert position in Greece today and start your adventure with Mercier Consultancy Group.