French Speaking Customer Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized as a leader in connecting top-tier talent with world-class organizations. We specialize in facilitating seamless career transitions, helping professionals secure high-impact roles within the dynamic Customer Support Services industry.

Job Overview

We are currently seeking a motivated professional for a French Speaking Customer Expert position in Greece, supporting a world-renowned premium kitchen appliance brand. This role offers the perfect blend of professional growth and an exceptional Mediterranean lifestyle, making it one of the most attractive French-speaking jobs available today.

Key Responsibilities

• Provide high-quality support to users of premium kitchen appliances via phone, chat, and email.
• Assist customers with technical inquiries, troubleshooting, and product usage guidance.
• Manage and resolve customer complaints with empathy, ensuring a premium brand experience.
• Cultivate long-term customer relationships through consistent, professional interaction.
• Document all interactions accurately within the internal Customer Support Services database.
• Collaborate with cross-functional teams to escalate complex technical issues effectively.
• Maintain a deep understanding of product specifications to provide expert-level advice.

Requirements

• Fluency in French
• Knowledge of English
• Communication skills
• Problem-solving mentality
• Work-ethic
• Proven track record in a customer-facing role within the Customer Support Services industry.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Hybrid Work Model (mix of on-site and remote)
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embarking on a career path with Jobs in Greece means choosing a lifestyle defined by 300 days of sunshine and a vibrant cultural heritage. Greece offers a perfect balance between a modern international career and the relaxed pace of Mediterranean living, making it an ideal destination for those seeking international professional growth.

By joining our team for this French Speaking Customer Expert position in Greece, you will enjoy a high quality of life, exquisite local cuisine, and the warmth of the Greek people. With our comprehensive relocation support, settling into your new life in Greece is stress-free, allowing you to focus on building a successful career among the many available French-speaking jobs in this beautiful country.

How to Apply

If you are ready to take the next step in your career and join a top-tier firm, we invite you to apply now and become a vital part of our growing team. Mercier Consultancy Group looks forward to reviewing your application and guiding you through the recruitment process.