German Speaking Insurance Customer Service Representative

About Mercier Consultancy Group

Mercier Consultancy Group is a leading European recruitment and BPO firm, dedicated to connecting top-tier talent with world-class international organizations. We specialize in facilitating high-level career opportunities, including prestigious German-speaking jobs for professionals seeking remote work-life balance.

Job Overview

We are currently recruiting for a German Speaking Insurance Customer Service Representative position in Greece to support a premier German insurance group. This remote role allows you to provide expert administrative and client support from the comfort of your home, while contributing to our growing list of professional jobs in Greece.

Key Responsibilities

• Provide high-quality support to policyholders regarding various insurance products, with a primary focus on car insurance.
• Manage and resolve customer inquiries efficiently through professional communication via telephone and email.
• Accurately update and maintain customer records within the internal insurance database systems.
• Handle essential administrative documentation to ensure compliance with company policy and insurance regulations.
• Assist existing clients by identifying and facilitating cross-selling opportunities for additional coverage.
• Collaborate with the broader insurance service team to ensure consistently high satisfaction ratings.
• Uphold the premium service standards expected of a leading insurance provider.

Requirements

• Excellent German skills (C2 level)
• Strong communication skills
• Proficiency in CRM systems and MS Office
• Experience in administrative or customer-facing roles
• Native or fluent German (spoken and written)
• Valid EU passport (mandatory)

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Choosing one of our remote German-speaking jobs in Greece means enjoying a Mediterranean lifestyle characterized by sunshine, historic culture, and a relaxed pace of life. Working from home in Greece allows you to balance professional excellence with the vibrant social atmosphere that only Greece can offer.

Experience the high quality of life that makes Greece a top destination for international professionals. Whether you are enjoying authentic local cuisine or exploring the beautiful coastlines, living in Greece while building your career is an unparalleled opportunity for personal and professional growth.

How to Apply

If you are ready to take the next step in your career with a German Speaking Insurance Customer Service Representative position in Greece, we encourage you to apply now. Our team at Mercier Consultancy Group is eager to review your profile and assist you in joining this dynamic industry. We look forward to hearing from you.