Portuguese Speaking Customer Service Representative

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm recognized for connecting top-tier talent with world-class organizations. As a leader in European recruitment and BPO services, we take pride in facilitating life-changing career moves for professionals seeking high-impact roles within the global Customer Support Services industry.

Job Overview

We are currently looking for a motivated professional to join our team for a Portuguese Speaking Customer Service Representative position in Greece. This role is perfect for those seeking international growth, as we provide full support for your transition while you build a rewarding career in one of the most vibrant Customer Support Services hubs in Europe.

Key Responsibilities

• Deliver world-class support for a leading multinational electronics brand through various communication channels.
• Assist customers with complex device inquiries, offering clear and accurate technical instructions.
• Foster long-term customer retention by resolving issues with empathy, professionalism, and speed.
• Navigate multiple digital platforms simultaneously to track requests and update customer accounts.
• Maintain high levels of customer satisfaction by ensuring every interaction reflects the brand's quality standards.
• Contribute to a high-performing team environment within the Customer Support Services sector.
• Participate in ongoing training sessions to stay updated on the latest product specifications and service protocols.

Requirements

• Fluency in Portuguese
• Good command of English
• Excellent writing skills
• Technically adept
• Multitasking ability
• Passion for excellence in the Customer Support Services industry

What We Offer

• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)

Life in Greece

Embarking on one of the many available Portuguese-speaking jobs in Greece means more than just a career step; it is a lifestyle transformation. Greece offers an unparalleled quality of life, where ancient history meets a modern, sun-drenched Mediterranean climate. Residents enjoy a relaxed pace of life, vibrant outdoor culture, and world-renowned gastronomy that makes every weekend feel like a getaway.

Choosing to pursue a Portuguese Speaking Customer Service Representative position in Greece allows you to join a diverse, international expat community. With endless opportunities to explore historic islands and mountain landscapes, jobs in Greece provide the perfect balance between professional ambition and personal enrichment. Let us handle the logistics while you prepare to embrace the warmth and beauty of living in Greece.

How to Apply

If you are ready to take the next step in your career with Mercier Consultancy Group, we invite you to apply now. Our team is eager to review your application and discuss how your skills align with this exciting opportunity in the international Customer Support Services field.

Sincerely,
The Recruitment Team at Mercier Consultancy Group