Customer Service Representative

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO consultancy, dedicated to connecting top-tier talent with industry-leading organizations. We pride ourselves on facilitating exceptional career opportunities in the Customer Support Services sector for professionals seeking to advance their careers across the continent.

Job Overview

We are currently sourcing candidates for a prestigious Customer Service Representative position in Greece, focused on the dynamic automotive mobility and car-sharing sector. This is a unique opportunity to join one of the most sought-after English-speaking jobs in the region, offering the flexibility of remote work within the beautiful country of Greece.

Key Responsibilities

• Act as the primary point of contact for international users navigating complex car-sharing reservations.
• Expertly guide clients through the seamless start and end processes of their rental agreements.
• Manage user account inquiries, billing questions, and balance resolutions with precision.
• Deliver world-class support via multi-channel communications including phone, email, and live chat.
• Maintain high levels of empathy to ensure customer loyalty and satisfaction within the Customer Support Services industry.
• Utilize a proactive, solution-oriented mindset to resolve technical or service-related escalations effectively.
• Collaborate with international teams to ensure consistent service delivery across European and North American markets.

Requirements

• Excellent English communication skills
• Good computer skills
• Customer service experience
• Positive attitude
• Team spirit
• Native or fluent English (spoken and written)
• Valid EU passport (mandatory)

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embracing one of our many remote Jobs in Greece allows you to balance a high-impact career with the Mediterranean lifestyle. Greece offers an unparalleled quality of life, defined by its glorious sunshine, historic culture, and vibrant social atmosphere that makes living in Greece a truly rewarding experience for expatriates and locals alike.

Beyond the professional scope, choosing to work from home in Greece means enjoying world-class cuisine and a laid-back culture. Whether you are seeking long-term stability or a refreshing change of pace, the unique combination of modern infrastructure and traditional charm makes Greece the perfect base for your next professional chapter.

How to Apply

If you are ready to elevate your career with this Customer Service Representative position in Greece, we encourage you to apply now. Join the professional network at Mercier Consultancy Group and take the next step toward a fulfilling remote career. We look forward to receiving your application.