Czech Speaking Transportation Customer Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm and a leader in European recruitment and business process outsourcing. We specialize in connecting high-caliber talent with industry-leading organizations, ensuring professional growth and excellence in the global customer support services sector.

Job Overview

We are currently searching for a talented professional to join our team in the Czech Speaking Transportation Customer Expert position in Greece. This role is a fantastic opportunity to pursue one of the most sought-after Czech-speaking jobs, where you will provide expert support for a global leader in the transportation industry while enjoying a vibrant career abroad.

Key Responsibilities

• Manage and resolve complex inquiries related to the transportation industry via phone, email, and live chat.
• Provide high-quality roadside assistance support for truck and bus fleets, ensuring operational continuity for our clients.
• Create, manage, and update detailed support cases within the CRM system.
• Coordinate effectively with third-party vendors and service providers to resolve technical issues swiftly.
• Utilize conflict resolution techniques to de-escalate concerns and ensure high levels of customer satisfaction.
• Strive for client retention by maintaining a professional, helpful, and solution-oriented approach at all times.
• Contribute to the excellence of our customer support services by adhering to quality standards and efficiency benchmarks.

Requirements

• Fluency in Czech
• Good communication skills in English
• High school diploma
• Basic awareness of automotive roadside assistance
• Knowledge of CRM systems
• A strong desire to relocate for one of the best jobs in Greece.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embracing a career in Greece offers an unparalleled lifestyle characterized by Mediterranean sunshine, historic culture, and a relaxed pace of life. Those securing Czech-speaking jobs in this beautiful country will find themselves living in a region where world-class history meets a modern, thriving professional environment. Whether you are walking through ancient landmarks or relaxing by the sea, Greece provides an ideal backdrop for your next career move.

Our commitment to your success includes a seamless relocation process, ensuring that your transition to life in Greece is stress-free and exciting. From world-renowned cuisine to the exceptional quality of life, living in Greece is a dream for many. We are proud to facilitate your journey to this wonderful country, ensuring your relocation to Greece is as smooth as possible.

How to Apply

If you are ready to take the next step in your career and join a dynamic team in the heart of the Mediterranean, we invite you to apply now. Take advantage of this unique opportunity to excel in a Czech Speaking Transportation Customer Expert position in Greece. We look forward to reviewing your application.

Best regards,
The Recruitment Team at Mercier Consultancy Group