Czech Speaking Customer Service Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO consultancy, dedicated to connecting top-tier talent with world-class organizations. We pride ourselves on facilitating seamless professional transitions and identifying excellence within the global Customer Support Services industry.

Job Overview

We are currently looking for a motivated professional for a Czech Speaking Customer Service Specialist position in Greece. This role is ideal for individuals looking for high-quality Czech-speaking jobs that combine technical troubleshooting expertise with a premier living experience in Europe.

Key Responsibilities

• Provide expert technical support and troubleshooting for imaging products, including printers and cameras.
• Communicate effectively with customers via phone, chat, and email to ensure prompt resolution of inquiries.
• Maintain high levels of customer satisfaction through professional and empathetic service delivery.
• Execute detailed diagnostic procedures to identify and resolve complex technical issues.
• Document and track all customer cases accurately within the company database.
• Collaborate with international teams to share best practices in the Customer Support Services sector.
• Act as a brand ambassador, ensuring a premium support experience for every user.

Requirements

• Fluency in Czech
• Good communication skills in English
• Tech savviness
• Strong problem-solving abilities and a customer-centric mindset
• Ability to work effectively in a fast-paced environment

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Starting your career with one of the most exciting jobs in Greece offers an unparalleled lifestyle. Greece is renowned for its incredible Mediterranean climate, rich cultural heritage, and vibrant social scene, making it one of the most desirable destinations in the world for international professionals.

With our comprehensive relocation support, moving to Greece is a smooth and stress-free process. Enjoy the exceptional quality of life that Greece offers, from world-class cuisine to breathtaking landscapes, all while building your future in a country that beautifully balances professional ambition with a relaxing, sunny coastal lifestyle.

How to Apply

If you are ready to advance your career in the Customer Support Services industry and wish to join our elite team, please click "Apply Now" to submit your application. Mercier Consultancy Group looks forward to helping you embark on this exciting new chapter.