Bulgarian Speaking Customer Support and Digital Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for bridging elite talent with industry-leading organizations across Europe. As a strategic partner in the global outsourcing (BPO) industry, we specialize in identifying top-tier professionals for roles that drive innovation and operational excellence.

Job Overview

We are currently seeking a dynamic professional for a Bulgarian Speaking Customer Support and Digital Expert position in Greece. This pivotal role within the outsourcing (BPO) industry offers the perfect opportunity to advance your career while living in one of Europe’s most vibrant capitals, supported by our comprehensive relocation services.

Key Responsibilities

• Deliver high-quality customer care and technical support to users in the Bulgarian market.
• Review and analyze digital content to ensure strict adherence to safety and quality guidelines.
• Provide proactive guidance to customers regarding service usage and troubleshooting.
• Support internal business development initiatives within a fast-paced outsourcing (BPO) environment.
• Participate in continuous professional training and digital upskilling programs.
• Collaborate with international teams to maintain high performance and service delivery standards.
• Utilize modern digital tools to track, report, and resolve complex user inquiries.

Requirements

• Fluency in Bulgarian
• Very good command of English
• Strong communication skills
• Analytical thinking
• Computer literacy
• Native or fluent Bulgarian (spoken and written)
• Valid EU passport (mandatory)

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Hybrid Work Model (mix of on-site and remote)
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Securing one of our available jobs in Greece means embracing an unparalleled Mediterranean lifestyle. From the historic landmarks of Athens to the stunning coastal views, Greece offers a unique blend of ancient tradition and modern excitement, all complemented by an enviable climate and world-renowned hospitality.

Relocating to Greece allows you to experience an exceptional quality of life, featuring world-class cuisine and a thriving social scene. When you choose to pursue Bulgarian-speaking jobs in this beautiful country, you are not just taking a career step; you are choosing a cultural adventure that makes Greece the perfect place to grow professionally and personally.

How to Apply

If you are ready to take the next step in your career with this Bulgarian Speaking Customer Support and Digital Expert position in Greece, click 'Apply Now' to submit your application to Mercier Consultancy Group. We look forward to facilitating your transition to this exciting new chapter!