Arabic Speaking Customer Support and Digital Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-class opportunities in the outsourcing and BPO industry. We pride ourselves on providing bespoke career solutions that empower professionals to excel in global business environments while enjoying a superior quality of life.

Job Overview

We are currently seeking a talented individual for an Arabic Speaking Customer Support and Digital Expert position in Greece. This pivotal role within the BPO industry offers the perfect synergy of technical engagement and customer advocacy, making it one of the most sought-after Arabic-speaking jobs currently available for those looking to build their career abroad.

Key Responsibilities

• Manage high-quality customer interactions across phone, chat, and email channels for major global brands.
• Analyze complex data sets to ensure service excellence within a fast-paced outsourcing environment.
• Contribute to innovative AI annotation projects to improve digital intelligence.
• Assist with vital financial crime prevention initiatives to maintain platform security.
• Deliver professional, empathetic solutions to diverse customer queries.
• Collaborate with international teams to meet and exceed BPO industry performance metrics.
• Maintain comprehensive records of customer feedback and technical issues.

Requirements

• Fluency in Arabic
• Very good command of English
• Strong interpersonal skills
• Customer-oriented mindset
• Tech savviness
• Previous experience in the BPO or customer service sector is highly preferred.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Hybrid Work Model (mix of on-site and remote)
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embracing one of our many jobs in Greece means enjoying a Mediterranean lifestyle that perfectly balances professional growth with personal well-being. Greece offers a rich history, a vibrant social culture, and an enviable climate that allows you to explore stunning landscapes and coastal beauty throughout the year. Life in Greece is truly unique, offering a warm and welcoming environment for international professionals.

Our relocation support ensures your transition to Greece is seamless, allowing you to focus on your new role immediately. From tasting authentic local cuisine to experiencing the relaxed pace of life in Greece, this is more than just a job; it is a chance to thrive in one of the most beautiful countries in the world.

How to Apply

If you are ready to elevate your career with an Arabic Speaking Customer Support and Digital Expert position in Greece, we invite you to apply now. Join our network of excellence and let Mercier Consultancy Group help you take the next step in your professional journey. Apply today to secure your future.