Catalan Speaking Customer Support and Digital Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for bridging top-tier talent with world-leading organizations in the outsourcing sector. As experts in the BPO industry, we facilitate seamless career transitions for professionals seeking to advance their careers through high-impact roles in diverse international environments.

Job Overview

We are currently seeking talented individuals for a Catalan Speaking Customer Support and Digital Expert position in Greece. This pivotal role within the outsourcing sector offers the unique chance to join a vibrant multinational team, combining high-level digital support with a world-class lifestyle in one of Europe’s most beautiful countries.

Key Responsibilities

• Deliver high-quality customer care, sales guidance, and technical support via phone, email, and chat.
• Manage digital trust initiatives, including content moderation and financial crime prevention tasks.
• Contribute to innovative projects involving AI data annotation to enhance user experience.
• Maintain professional communication standards within a fast-paced outsourcing environment.
• Utilize analytical thinking to resolve complex user queries and digital service issues.
• Collaborate with cross-functional teams to ensure consistent service delivery and operational excellence.
• Actively participate in training programs to stay updated on digital tools and industry-leading BPO practices.

Requirements

• Fluency in Catalan
• Very good command of English
• Strong communication skills
• Customer-oriented mindset
• Computer literacy

What We Offer

• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Hybrid Work Model (mix of on-site and remote)
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)

Life in Greece

Embarking on one of the many Catalan-speaking jobs in Greece offers an unparalleled quality of life. You will enjoy the legendary Mediterranean climate, historic architecture, and a vibrant social scene that makes Greece a premier destination for expatriates. From the sun-drenched coastlines to the rich cultural heritage, living in Greece provides the perfect balance between professional ambition and personal enrichment.

Our comprehensive relocation support ensures that your move to Greece is entirely stress-free. Whether you are savoring world-renowned Greek cuisine or exploring the diverse landscape, you will find that relocation to Greece opens doors to incredible professional opportunities and long-term personal growth. Join the ranks of professionals finding success through our premium jobs in Greece.

How to Apply

If you are ready to take the next step in your career with a leading firm in the outsourcing industry, we invite you to apply now. Join Mercier Consultancy Group today and secure your place as a Catalan Speaking Customer Support and Digital Expert in Greece. We look forward to receiving your application.