Portuguese Speaking Customer Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with world-class international brands. We specialize in facilitating seamless career transitions for professionals seeking to advance their careers while enjoying a high quality of life through exclusive jobs in Greece.

Job Overview

We are currently seeking a motivated Portuguese Speaking Customer Expert to join a prestigious automotive brand. This Portuguese Speaking Customer Expert position in Greece offers a unique opportunity to provide exceptional support to a global automotive client while living in one of Europe’s most vibrant destinations.

Key Responsibilities

• Act as the primary point of contact for customer inquiries regarding premium automotive products via phone, email, and chat.
• Provide expert advice and technical information to customers, ensuring a superior brand experience.
• Resolve complex customer issues efficiently, maintaining high service standards for the automotive sector.
• Maintain detailed records of customer interactions within our automotive-specific CRM systems.
• Collaborate with internal teams to ensure accurate feedback and service improvements for our automotive partners.
• Deliver consistent, high-quality service to build long-term loyalty for the automotive brand.

Requirements

• Fluency in Portuguese
• Very good English skills
• Problem-solving mentality
• Tech savviness
• Native or fluent Portuguese (spoken and written)
• Valid EU passport (mandatory)

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Choosing to pursue one of our many Portuguese-speaking jobs means embracing the incredible Mediterranean lifestyle that only Greece can offer. You will enjoy world-renowned sunshine, ancient history, and a welcoming culture that makes Greece the perfect place to grow your career.

Beyond the professional benefits, living in Greece provides an unparalleled quality of life, featuring vibrant nightlife, exquisite local cuisine, and breathtaking landscapes. When you accept a Portuguese Speaking Customer Expert position in Greece, you are choosing a life of balance, supported by our comprehensive relocation assistance to ensure your transition to Greece is smooth and rewarding.

How to Apply

Are you ready to take the next step in your career with a global automotive leader? We invite you to apply now to secure your spot in this dynamic role. We look forward to receiving your application and assisting you on your journey with Mercier Consultancy Group.