Greek Speaking Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO consultancy, renowned for connecting elite talent with industry-leading global brands. We specialize in identifying top-tier professionals for the most sought-after jobs in Greece, ensuring a seamless alignment between candidate expertise and corporate excellence.

Job Overview

We are currently seeking a dedicated individual to fill the Greek Speaking Customer Support Specialist position in Greece within the dynamic travel industry. This fully remote role allows you to support travelers worldwide while enjoying the comfort of your home, making it one of the most exciting Greek-speaking jobs available today.

Key Responsibilities

• Manage incoming customer inquiries via phone, email, and live chat regarding global travel bookings.
• Assist travelers with complex reservation modifications, scheduling updates, and cancellations.
• Provide high-level solutions for travel-related issues to ensure customer satisfaction within the travel sector.
• Utilize internal travel management systems to accurately document and resolve booking discrepancies.
• Maintain a deep understanding of travel policies to provide precise and helpful information to our clientele.
• Collaborate with international teams to streamline the booking and support process for our travel partners.
• Navigate multiple digital platforms simultaneously to deliver efficient and prompt support.

Requirements

• Native or fluent Greek (spoken and written)
• Valid EU passport (mandatory)
• Excellent written and verbal communication in Greek
• Good communication in English
• Attention to detail
• Technical troubleshooting and problem-solving skills
• Proven interest or background in e-commerce or the travel industry

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Choosing one of our remote Greek-speaking jobs means embracing the unparalleled quality of life found in Greece. From the sun-drenched Mediterranean climate to the rich historical heritage, living in Greece offers a perfect balance between a modern professional career and a relaxing, vibrant lifestyle.

The unique culture of Greece is defined by its world-class gastronomy and the legendary hospitality of its people. Whether you are looking to enjoy the island life or the historic atmosphere of the mainland, Greece provides an idyllic backdrop for your professional journey. Join us and experience the professional and personal rewards of working in Greece.

How to Apply

If you are ready to advance your career as a Greek Speaking Customer Support Specialist and join a team that values your linguistic talent and dedication, please click the Apply Now button to submit your application to Mercier Consultancy Group. We look forward to reviewing your credentials.