Swedish Speaking Customer Support and Digital Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-class organizations within the outsourcing (BPO) industry. We pride ourselves on facilitating career growth by placing exceptional professionals in dynamic, global environments across Europe.

Job Overview

We are currently scouting for driven individuals to fill the Swedish Speaking Customer Support and Digital Expert position in Greece. This role represents one of the most exciting Swedish-speaking jobs available today, offering a unique opportunity to provide high-level support for global brands within the fast-paced BPO sector while enjoying a vibrant lifestyle in Athens.

Key Responsibilities

• Deliver exceptional customer support for global clients, ensuring high levels of service within a professional BPO environment.
• Assist customers with complex inquiries related to sales, account management, and technical troubleshooting.
• Conduct professional review and moderation of digital content to ensure compliance with global brand standards.
• Utilize analytical skills to identify trends and provide actionable insights for service improvement.
• Maintain clear and professional communication with users in Swedish across various digital channels.
• Collaborate with cross-functional teams to resolve technical issues and enhance the overall user experience.
• Represent leading global brands with integrity and professionalism in every customer interaction.

Requirements

• Fluency in Swedish
• Very good command of English
• Analytical thinking
• Computer literacy

What We Offer

• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Hybrid Work Model (mix of on-site and remote)
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)

Life in Greece

Embarking on one of the many available jobs in Greece offers more than just a career step; it is a gateway to a Mediterranean lifestyle characterized by sunshine, historic culture, and a welcoming atmosphere. Whether you are exploring the ancient landmarks or enjoying the coastal breeze, Greece provides an unparalleled setting for international professionals looking to balance high-level work with a rich, rewarding life.

Our relocation experts will ensure your move to Greece is seamless, allowing you to quickly settle into the vibrant rhythm of Athens. From world-class dining to a bustling social scene, you will find that living in Greece is the perfect complement to your career success, making it one of the most sought-after destinations for those pursuing Swedish-speaking jobs.

How to Apply

Are you ready to take the next step in your career with a leading BPO firm? Apply now to join our team in Athens and secure your future with a globally recognized industry leader. Mercier Consultancy Group looks forward to helping you start your journey.