Norwegian Speaking Customer Support and Digital Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized as a leader in connecting top-tier talent with world-class opportunities in the outsourcing (BPO) industry. We pride ourselves on providing bespoke career solutions for professionals seeking to advance their careers across Europe.

Job Overview

We are currently seeking a motivated professional for a Norwegian Speaking Customer Support and Digital Expert position in Greece. This hybrid role within the BPO sector offers the unique chance to represent global brands while enjoying the unparalleled lifestyle of Athens, making it one of the most exciting Norwegian-speaking jobs available today.

Key Responsibilities

• Provide high-quality technical support to end-users via phone, email, and chat.
• Conduct expert sales guidance to assist customers in navigating products and services.
• Manage digital trust and content review tasks to ensure safety and quality standards are met.
• Maintain clear and professional communication with business partners and international clients.
• Utilize multi-channel communication tools to resolve complex queries efficiently in a BPO environment.
• Collaborate with internal teams to improve customer experience and operational workflows.
• Ensure all service level agreements (SLAs) are met with precision and a customer-centric mindset.

Requirements

• Fluency in Norwegian
• Very good command of English
• Strong communication and interpersonal skills
• Computer literacy
• Team spirit

What We Offer

• Competitive Monthly Salary
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Hybrid Work Model (mix of on-site and remote)
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)

Life in Greece

Choosing to work in Greece offers a unique blend of ancient history and a vibrant, modern lifestyle. With its legendary sunny weather and breathtaking Mediterranean landscapes, Greece provides an ideal backdrop for your professional journey. Whether you are exploring the iconic sites of Athens or relaxing by the coast, jobs in Greece offer a quality of life that is truly second to none.

Our relocation support ensures that your move to Greece is seamless, allowing you to immerse yourself in the culture and exquisite local cuisine immediately. Join the thriving expat community and discover why so many professionals choose Greece as the perfect destination to accelerate their career in the outsourcing industry.

How to Apply

If you are ready to take the next step in your career with a leading BPO firm, we invite you to apply for this Norwegian Speaking Customer Support and Digital Expert position in Greece today. Simply click the Apply Now button to submit your application. We look forward to reviewing your profile!

Best regards,
The Recruitment Team at Mercier Consultancy Group