Japanese Speaking Customer Support and Digital Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO consultancy firm, dedicated to connecting top-tier talent with world-class outsourcing opportunities. We specialize in identifying elite professionals for the most prestigious Japanese-speaking jobs, ensuring seamless career transitions across international borders.

Job Overview

We are currently sourcing for a high-impact Japanese Speaking Customer Support and Digital Expert position in Greece within a leading BPO environment. This role is ideal for professionals seeking to advance their careers while enjoying a world-class lifestyle, offering a unique opportunity to join one of the most exciting Jobs in Greece today.

Key Responsibilities

• Provide high-level customer support via phone, chat, and email to Japanese-speaking users.
• Identify and assess customer needs to provide accurate and effective digital solutions.
• Perform detailed data analysis to optimize service delivery and operational efficiency.
• Contribute to organizational business growth by maintaining high levels of service excellence.
• Participate actively in financial crime prevention initiatives to ensure secure user interactions.
• Manage technical assistance queries with a focus on digital proficiency and problem-solving.
• Foster a positive experience in a multicultural outsourcing environment.

Requirements

• Fluency in Japanese
• Very good command of English
• Strong communication and interpersonal skills
• Computer literacy
• Customer-oriented mindset

What We Offer

• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Hybrid Work Model (mix of on-site and remote)
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)

Life in Greece

Embrace the vibrant culture and Mediterranean charm of Greece, a country renowned for its historical landmarks, stunning coastline, and warm hospitality. By securing one of our Japanese-speaking jobs in this beautiful nation, you will enjoy a lifestyle that perfectly balances professional growth with the relaxed, sunny atmosphere that only Greece can offer.

Beyond the career advantages, Greece provides an exceptional quality of life. From its world-famous culinary scene to its rich social life, living in Greece is a rewarding experience. Our comprehensive relocation support ensures that your move to Greece is stress-free, allowing you to settle in quickly and enjoy everything this Mediterranean hub has to offer.

How to Apply

If you are ready to take the next step in your career with a Japanese Speaking Customer Support and Digital Expert position in Greece, click Apply Now to submit your application. We look forward to guiding you through this exciting opportunity. Best regards, Mercier Consultancy Group.