Italian Speaking Customer Service and Sales Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-class opportunities in the outsourcing (BPO) industry. As a leader in European staffing, we pride ourselves on bridging the gap between exceptional professionals and global organizations through seamless, high-touch recruitment solutions.

Job Overview

We are currently recruiting for an Italian Speaking Customer Service and Sales Specialist position in Greece within a leading BPO firm. This hybrid role is designed for ambitious professionals who excel in client-facing environments and are eager to advance their careers while enjoying a high quality of life, making this one of the most sought-after Italian-speaking jobs in Europe.

Key Responsibilities

• Deliver high-quality customer support via phone, email, and chat to Italian-speaking clients.
• Drive business growth by effectively managing sales inquiries and promoting service solutions within the outsourcing sector.
• Maintain accurate customer data and documentation within the BPO internal systems.
• Collaborate with international teams to meet and exceed performance-driven KPIs and service level agreements.
• Resolve technical and service-related issues with a professional, solution-oriented approach.
• Contribute to a high-energy team environment, fostering a culture of excellence and continuous improvement.
• Participate in regular training sessions to stay updated on BPO industry standards and service protocols.

Requirements

• Fluency in Italian
• Very good command of English
• Computer literacy
• Tech savviness
• Strong communication and interpersonal skills suited for the BPO industry.
• Team-oriented mindset with the ability to work in a hybrid environment.

What We Offer

• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Hybrid Work Model (mix of on-site and remote)
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• And Much More...

Life in Greece

Embarking on one of the many available jobs in Greece means choosing a lifestyle defined by Mediterranean sunshine, rich historical culture, and vibrant social scenes. Greece offers an unparalleled work-life balance, where you can enjoy world-renowned beaches and ancient landmarks right on your doorstep. Living in Greece provides an authentic experience that few other European destinations can match.

With our dedicated support, moving to Greece is a smooth, stress-free transition. You will immerse yourself in an incredible culinary landscape and a hospitable society that welcomes international talent. Secure your future in a thriving BPO hub by accepting one of the top Italian-speaking jobs in Greece today, and start your new chapter in a country that truly offers the best of both worlds.

How to Apply

If you are ready to elevate your career with an Italian Speaking Customer Service and Sales Specialist position in Greece, we invite you to click the Apply Now button to submit your application. Join our network at Mercier Consultancy Group and take the next step toward a rewarding international professional journey.