Chinese Speaking Customer Service and Tech Support Representative

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment firm specializing in connecting top-tier talent with world-class opportunities in the outsourcing (BPO) sector. We pride ourselves on facilitating career growth for professionals seeking exceptional English-speaking jobs across the continent.

Job Overview

We are currently seeking candidates for a Chinese Speaking Customer Service and Tech Support Representative position in Greece, designed for professionals looking to thrive in the dynamic BPO industry. This role offers the perfect blend of technical assistance and customer engagement, supporting global brands while enjoying the high quality of life associated with jobs in Greece.

Key Responsibilities

• Provide high-quality customer support, tech assistance, and sales guidance for diverse global brands within an international BPO environment.
• Manage daily communication with users effectively via phone, chat, and email channels.
• Identify and resolve customer needs with precision to ensure high levels of satisfaction.
• Contribute to specialized projects including data analysis and financial crime prevention initiatives.
• Collaborate within a multicultural team to maintain the high standards of our outsourcing partnerships.
• Participate in comprehensive training programs to stay updated on product knowledge and service protocols.
• Maintain accurate records of customer interactions to ensure quality assurance and operational excellence.

Requirements

• Fluency in Chinese language
• Very good command of English
• Strong communication and interpersonal skills
• Computer literacy
• Customer-oriented mindset
• Native or fluent English (spoken and written)

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Hybrid Work Model (mix of on-site and remote)
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)

Life in Greece

Choosing one of our English-speaking jobs means embracing the vibrant lifestyle of Greece. You will find yourself immersed in a culture defined by legendary hospitality, an ideal Mediterranean climate, and a perfect work-life balance that makes Greece a top destination for international professionals.

Beyond the professional benefits, living in Greece provides an unparalleled quality of life, featuring world-renowned cuisine and a rich historical landscape. Our relocation support ensures that your move to Greece is seamless, allowing you to focus on building a rewarding career while exploring all that the country has to offer.

How to Apply

If you are ready to elevate your career with this Chinese Speaking Customer Service and Tech Support Representative position in Greece, we encourage you to click Apply Now. Join the Mercier Consultancy Group network and take the next step toward a successful international career.