Czech Speaking Customer Support and Digital Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for connecting top-tier talent with industry-leading organizations across the globe. As a specialist in the BPO and outsourcing sector, we pride ourselves on delivering bespoke career opportunities that define professional excellence in the European job market.

Job Overview

We are currently recruiting for an exciting Czech Speaking Customer Support and Digital Expert position in Greece, perfectly suited for dynamic professionals seeking to advance their careers within the outsourcing industry. This role offers a unique opportunity to provide high-quality support and digital solutions while enjoying the vibrant lifestyle of Athens through our premium, fully-supported relocation programs, which are among the most attractive Czech-speaking jobs currently available in the BPO sector.

Key Responsibilities

• Provide comprehensive customer support to end-users and business partners within a fast-paced outsourcing environment.
• Leverage your digital expertise to resolve complex technical inquiries and optimize user experiences.
• Maintain high standards of service quality to ensure excellence in BPO operations and client satisfaction.
• Perform detailed content analysis and digital monitoring to ensure platform safety and brand compliance.
• Collaborate with international teams to drive business development and operational efficiency.
• Communicate effectively with Czech-speaking clients to provide accurate, timely, and professional resolutions.
• Participate in regular training sessions to stay updated on digital tools and evolving industry standards.

Requirements

• Fluency in Czech
• Very good command of English
• Strong communication skills
• Analytical thinking
• Professional demeanor and customer-centric approach
• Ability to adapt to an evolving BPO work environment

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Hybrid Work Model (mix of on-site and remote)
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embarking on your career with one of our high-profile jobs in Greece offers more than just professional growth; it provides a gateway to a Mediterranean lifestyle characterized by world-renowned history, stunning coastlines, and exceptional weather. Living in Greece allows you to immerse yourself in a vibrant culture while enjoying the modern, high-quality urban life of Athens, a destination that perfectly balances tradition and modern innovation.

Our relocation experts are dedicated to ensuring your move to Greece is seamless, allowing you to focus on the world-class culinary experiences and social atmosphere that make Greece a top-tier destination for international professionals. By choosing this Czech Speaking Customer Support and Digital Expert position in Greece, you are choosing an enviable quality of life supported by the professional resources of Mercier Consultancy Group.

How to Apply

If you are ready to take the next step in your career and join a leading outsourcing team in the heart of Europe, we invite you to apply now. Join our network of excellence and let Mercier Consultancy Group guide you toward your next great professional challenge.