Dutch Speaking Customer Support and Digital Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to bridging the gap between top-tier global talent and industry-leading organizations. As experts in the BPO and outsourcing sector, we specialize in placing exceptional professionals into rewarding careers across Europe.

Job Overview

We are currently seeking candidates for a Dutch Speaking Customer Support and Digital Expert position in Greece. This role is a fantastic opportunity for professionals looking to build their career within the dynamic outsourcing industry while enjoying the vibrant lifestyle that comes with one of the most sought-after jobs in Greece.

Key Responsibilities

• Act as the primary point of contact for Dutch-speaking clients, ensuring high-quality service delivery in an outsourcing environment.
• Provide expert technical assistance and digital support via multiple communication channels including phone, email, and live chat.
• Execute digital trust and safety protocols to maintain platform integrity and user experience.
• Engage in content moderation and quality assurance tasks to meet strict BPO service level agreements.
• Collaborate with cross-functional teams to resolve complex customer inquiries efficiently.
• Maintain accurate records of customer interactions within our CRM systems.
• Contribute to team goals by offering insights into process improvements and customer satisfaction trends.

Requirements

• Fluency in Dutch
• Very good command of English
• Strong communication skills
• Analytical thinking

What We Offer

• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Hybrid Work Model (mix of on-site and remote)
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)

Life in Greece

Choosing a Dutch-speaking job in Athens offers you the unique chance to experience the legendary Mediterranean lifestyle. With year-round sunshine, ancient history, and a modern social scene, Greece provides a perfect backdrop for a balanced life, making it one of the most desirable destinations for expats seeking professional growth.

Beyond the professional benefits, relocating to Greece means indulging in world-class cuisine, exploring stunning coastal regions, and joining a welcoming international community. Our comprehensive relocation support ensures that your transition to life in Greece is seamless, allowing you to focus on your new Dutch Speaking Customer Support and Digital Expert position in Greece.

How to Apply

If you are ready to take the next step in your career and join the growing outsourcing sector, we encourage you to click Apply Now to submit your application. We look forward to reviewing your profile and helping you start your journey in Greece with Mercier Consultancy Group.