Hindi Speaking Customer Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with world-class organizations. As a leader in European recruitment and BPO staffing, we specialize in placing exceptional professionals in prestigious English-speaking jobs across the continent.

Job Overview

We are seeking a dedicated professional for the Hindi Speaking Customer Expert position in Greece, representing a global leader in the Customer Support Services industry. This role is a fantastic opportunity for those looking to advance their career with one of the most sought-after jobs in Greece, providing support for a major instant messaging and VoIP platform.

Key Responsibilities

• Deliver high-quality assistance to users of a prominent instant messaging and VoIP platform within the Customer Support Services industry.
• Manage and resolve user inquiries effectively via chat and email channels.
• Strictly adhere to established support procedures and internal content policies to ensure consistency.
• Maintain a consistently positive and professional user experience during every interaction.
• Demonstrate excellent multitasking skills while managing high-volume ticket queues.
• Apply a customer-focused mindset to identify and troubleshoot technical and account-related issues.
• Collaborate with global teams to enhance service delivery and contribute to operational excellence.

Requirements

• Native or fluent English (spoken and written)
• Superior verbal and written skills in Hindi
• Very good English knowledge
• Experience working in a B2C environment
• Strong ability to multitask in a fast-paced Customer Support Services environment
• Proactive, customer-oriented mindset

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embracing one of the most exciting jobs in Greece means enjoying a world-class lifestyle, characterized by year-round sunshine and a vibrant Mediterranean culture. Living in Greece allows you to immerse yourself in deep history while enjoying the modern, energetic pace of Athens, a city that perfectly balances ancient heritage with contemporary living.

Greece is famous for its world-renowned culinary scene, relaxed social atmosphere, and high quality of life. Whether you are exploring historic landmarks or enjoying the coastal beauty, Greece offers an unparalleled experience for expats. Start your new chapter today by choosing a professional path in Greece.

How to Apply

If you are ready to take on this Hindi Speaking Customer Expert position in Greece and join our growing team, please click Apply Now to submit your application. We look forward to hearing from you and helping you take the next step in your career with Mercier Consultancy Group.