Spanish Speaking Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO consultancy, dedicated to connecting top-tier talent with world-leading enterprises. As we continue to expand our footprint, we are proud to offer exclusive access to premium Spanish-speaking jobs in Europe’s most vibrant business hubs.

Job Overview

We are currently seeking an articulate and technically-minded individual for a Spanish Speaking Customer Support Specialist position in Greece. In this role, you will represent a globally renowned brand, acting as a technical consultant to ensure every customer receives elite-level guidance within the dynamic Customer Support Services sector.

Key Responsibilities

• Provide high-quality technical assistance for a world-leading product line via phone, email, and live chat.
• Diagnose and resolve complex technical issues through systematic troubleshooting procedures.
• Manage and process warranty claims with precision and adherence to company protocols.
• Deliver professional, end-to-end support, ensuring customer satisfaction in the Customer Support Services industry.
• Maintain comprehensive records of customer inquiries and technical resolutions in our database.
• Act as a brand ambassador, providing expert product guidance to Spanish-speaking users.
• Collaborate with cross-functional teams to escalate persistent technical challenges effectively.

Requirements

• Fluent Spanish
• English proficiency
• Technical troubleshooting skills
• Strong communication and conflict resolution capabilities.
• Proven ability to thrive in a fast-paced Customer Support Services environment.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Hybrid Work Model (mix of on-site and remote)
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embarking on a career journey in Greece offers an unparalleled quality of life, where historic heritage meets a modern Mediterranean lifestyle. Jobs in Greece provide the perfect backdrop for professional growth, allowing you to enjoy sunny weather, stunning coastal views, and an incredibly rich social culture that makes Greece one of the most sought-after destinations for international professionals.

Beyond the workplace, living in Greece is an experience of a lifetime. From world-class gastronomy to a laid-back lifestyle, our relocation concierge ensures your transition to Greece is seamless. If you are looking for exciting Spanish-speaking jobs that combine career progression with a high-end European experience, Greece is the ideal place to be.

How to Apply

If you are ready to elevate your career with this Spanish Speaking Customer Support Specialist position in Greece, we invite you to click 'Apply Now' to submit your application. Join the team at Mercier Consultancy Group and take the next step in your professional journey today.