Latvian Speaking Customer Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. We pride ourselves on facilitating life-changing career opportunities across the globe, ensuring our candidates transition seamlessly into their new professional chapters.

Job Overview

We are currently seeking a motivated individual for a Latvian Speaking Customer Expert position in Greece, focused on providing high-quality support within the Customer Support Services industry. This role is an excellent opportunity to build your career among the best jobs in Greece while representing a leader in the global consumer technology sector.

Key Responsibilities

• Act as a brand ambassador, educating users on advanced smokeless devices within the Customer Support Services industry.
• Provide expert guidance to customers throughout their purchasing journey.
• Manage diverse customer communications across multiple channels including phone, chat, and email.
• Resolve customer inquiries with a high degree of professionalism and efficiency.
• Maintain long-term, positive relationships with a loyal customer base.
• Utilize problem-solving skills to troubleshoot technical issues regarding consumer products.
• Maintain accurate records of customer interactions within internal systems.

Requirements

• Native or fluent Latvian (spoken and written)
• Fluency in Latvian and Russian
• Good communication skills in English
• Computer knowledge
• Ability to multitask
• Valid EU passport (mandatory)

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embracing one of the most sought-after Latvian-speaking jobs means experiencing the vibrant culture and Mediterranean charm of Greece. With its world-famous sunshine, historic landmarks, and breathtaking coastal landscapes, Greece offers an unparalleled quality of life for international professionals.

Beyond the professional benefits, living in Greece provides a unique opportunity to immerse yourself in a rich culinary scene and a welcoming social environment. We ensure your transition to Greece is stress-free, allowing you to focus on settling into your new home and enjoying the Mediterranean lifestyle.

How to Apply

If you are ready to take the next step in your professional journey and join our team in this exciting Latvian Speaking Customer Expert position in Greece, please submit your updated CV. We look forward to reviewing your application and helping you start your new chapter. Apply Now to secure your place with Mercier Consultancy Group.