Greek Speaking Technical Support Representative

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm dedicated to connecting top-tier talent with world-class organizations. We pride ourselves on our boutique approach to staffing, ensuring that every placement we make within the Customer Support Services industry drives long-term success and career satisfaction.

Job Overview

We are currently looking for a talented professional to join our client as a Greek Speaking Technical Support Representative position in Greece. This role is perfect for those seeking to build a career in the dynamic Customer Support Services sector, offering a rare opportunity to engage in complex problem-solving within a thriving multinational environment in Athens.

Key Responsibilities

• Provide first-level technical assistance and high-quality customer service to a diverse user base.
• Troubleshoot and resolve technical issues related to networks and internet connectivity.
• Manage incoming customer inquiries with precision and professional empathy.
• Maintain accurate records of customer interactions and technical solutions within the internal database.
• Participate in a comprehensive, fully paid, three-week training program to ensure mastery of internal systems.
• Collaborate with internal teams to ensure service level agreements are met consistently.
• Communicate complex technical concepts in simple terms to customers in their native language.

Requirements

• Native or fluent Greek (spoken and written)
• Technical background or IT studies
• Good communication skills
• Fast typing skills
• English knowledge B1+
• Valid EU passport (mandatory)

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Six-hour work schedule with flexible hours
• Clear opportunities for career advancement within a multinational company
• Modern on-site working environment in Athens

Life in Greece

Choosing one of our Greek-speaking jobs means embracing a lifestyle like no other. Greece offers a unique blend of ancient history, Mediterranean sunshine, and a vibrant contemporary culture that makes it one of the most desirable places to work in Europe. By choosing this Greek Speaking Technical Support Representative position in Greece, you will be immersing yourself in a country where the work-life balance is prioritized and the social environment is incredibly welcoming.

Living in Athens provides unparalleled access to world-famous gastronomy, stunning coastal views, and a thriving expatriate community. When you secure one of our available jobs in Greece, you are choosing a high quality of life that pairs professional development with personal exploration. Whether you are walking through the historic streets of the capital or enjoying the warmth of the Greek people, Greece offers a transformative experience for every professional.

How to Apply

If you are ready to elevate your career within the Customer Support Services industry, we invite you to apply now and join our growing team. Mercier Consultancy Group is dedicated to your professional journey, and we look forward to reviewing your application. Please click the button below to submit your CV and take the next step toward your new role in Athens.