French Speaking Technical Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm recognized for connecting top-tier talent with world-leading organizations in the outsourcing (BPO) industry. We specialize in facilitating seamless career transitions for professionals seeking high-impact French-speaking jobs across the most dynamic business hubs in Europe.

Job Overview

We are currently sourcing candidates for a prestigious French Speaking Technical Support Specialist position in Greece within a multinational BPO environment. This role is ideal for a tech-savvy professional looking to advance their career while enjoying the unparalleled lifestyle offered by jobs in Greece.

Key Responsibilities

• Provide high-quality technical assistance for data technology products within an international BPO framework.
• Manage and resolve complex user inquiries efficiently via phone, chat, and email channels.
• Perform root-cause analysis and provide advanced technical troubleshooting to ensure client satisfaction.
• Maintain and foster long-term professional relationships with diverse international customers.
• Document technical resolutions accurately within the internal BPO knowledge management systems.
• Collaborate with cross-functional teams to escalate and resolve recurring technical issues.
• Adhere to industry-standard service level agreements (SLAs) while maintaining top-tier quality metrics.

Requirements

• Excellent French communication skills
• Good command of English (B2+)
• Technical research skills
• Hardware and software knowledge
• Native or fluent French (spoken and written)
• Valid EU passport (mandatory)

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Choosing a career in Greece means embracing a world-renowned quality of life, where ancient history meets a modern, vibrant Mediterranean culture. As you settle into your new French Speaking Technical Support Specialist position in Greece, you will enjoy over 300 days of sunshine, stunning coastlines, and a welcoming social atmosphere that makes living in Greece an unforgettable experience.

Our comprehensive relocation support ensures that your transition to life in Greece is stress-free, allowing you to focus on exploring world-class cuisine and local heritage. Whether you are looking for career growth in the outsourcing sector or simply a change of scenery, Greece offers the perfect balance of professional challenge and personal fulfillment.

How to Apply

If you are ready to take the next step in your career and join a leading team in the BPO industry, please click Apply Now to submit your application. We look forward to assisting you in your journey. Best regards, the Recruitment Team at Mercier Consultancy Group.