Polish Speaking Customer Support Representative

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized as a leader in European recruitment and BPO solutions. We specialize in connecting top-tier talent with exceptional career opportunities across the globe, ensuring a seamless transition for professionals seeking international growth.

Job Overview

We are currently looking for talented individuals to join our team for a Polish Speaking Customer Support Representative position in Greece. This is a unique opportunity to provide premium service for a major international jewelry brand, handling customer inquiries with sophistication while enjoying the vibrant lifestyle that comes with the best Polish-speaking jobs in Greece.

Key Responsibilities

• Deliver high-quality customer support services for a prestigious jewelry brand.
• Manage incoming customer inquiries via multiple channels, including phone, email, and chat.
• Provide expert assistance regarding product specifications, order tracking, and returns policies.
• Resolve billing issues and provide accurate account information to customers.
• Proactively identify upselling opportunities to enhance customer satisfaction and brand value.
• Maintain detailed customer records and provide feedback on service trends.
• Participate in ongoing professional training to stay updated on brand standards.

Requirements

• Excellent Polish
• Good English
• Strong communication skills
• Computer literacy
• Flexibility to work in rotating shifts.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)

Life in Greece

Embracing one of our jobs in Greece means more than just a career move; it is an invitation to experience a world-class lifestyle. Greece offers a perfect harmony of ancient history, Mediterranean sunshine, and a lively modern culture that makes living in Greece an unforgettable experience for international professionals.

With our comprehensive relocation support, you can fully immerse yourself in the culinary wonders and scenic beauty that Greece is famous for. Enjoy a high quality of life as you navigate your career in Greece, knowing that every detail of your transition has been managed by our dedicated team.

How to Apply

If you are ready to elevate your career and embark on an exciting journey in a new country, we invite you to apply now and join the Mercier Consultancy Group team. We look forward to reviewing your application for this exceptional opportunity.