Dutch Speaking Customer Support Representative

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO consultancy, dedicated to connecting top-tier talent with world-class career opportunities across Europe. We specialize in facilitating seamless transitions for professionals pursuing prestigious Dutch-speaking jobs within the high-growth Customer Support Services industry.

Job Overview

We are seeking a motivated professional to join our team as a Dutch Speaking Customer Support Representative position in Greece. This role offers an exceptional opportunity to represent a world-renowned jewellery brand while enjoying the Mediterranean lifestyle through our comprehensive support programs for those seeking jobs in Greece.

Key Responsibilities

• Act as a brand ambassador for a global luxury jewellery brand within the Customer Support Services sector.
• Manage customer inquiries across multiple channels, including incoming calls, professional emails, and live web chats.
• Provide expert assistance regarding order status updates and resolve complex account-related issues efficiently.
• Promote current brand campaigns and assist customers with order upselling opportunities.
• Maintain accurate records of all customer interactions by logging data into our internal CRM database.
• Foster long-term, professional relationships with clients through high-quality, empathetic communication.

Requirements

• Excellent command of Dutch
• Good English language skills
• Tech savviness
• Ability to multitask
• Availability for rotating shifts

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Relocating to Greece offers a unique blend of ancient history, vibrant modern culture, and a glorious Mediterranean climate. By accepting a Dutch Speaking Customer Support Representative position in Greece, you gain access to an unparalleled quality of life, where sunny beaches and world-class hospitality are part of your daily routine in Greece.

Our dedicated team ensures your move to Greece is stress-free, allowing you to focus on your career in the Customer Support Services industry. Experience the exquisite Mediterranean gastronomy and the warm social atmosphere that makes working in Greece a top choice for professionals seeking international growth.

How to Apply

If you are ready to take the next step in your career and join a dynamic team of professionals in a beautiful Mediterranean setting, we encourage you to click Apply Now. We look forward to reviewing your application and welcoming you to our team at Mercier Consultancy Group.