Italian Speaking Financial Customer Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm dedicated to connecting top-tier talent with industry-leading global enterprises. We specialize in sourcing candidates for high-impact roles, ensuring that our partners achieve excellence through a world-class workforce.

Job Overview

We are currently scouting for driven professionals to join our client as an Italian Speaking Financial Customer Expert in Greece. This pivotal FinTech role offers a unique opportunity to shape the future of digital banking and money transfer services within a high-growth sector, making it one of the most exciting Italian-speaking jobs currently available.

Key Responsibilities

• Deliver expert financial support and guidance to customers regarding banking products and money transfer services.
• Manage incoming customer inquiries via multiple channels, including phone, email, and live chat, ensuring high satisfaction levels.
• Resolve complex financial issues with precision and attention to detail within a fast-paced FinTech environment.
• Consult with clients on best business practices and secure digital transaction procedures.
• Collaborate within a high-performing international team to achieve individual and collective KPIs.
• Navigate sophisticated FinTech software platforms to track transactions and maintain accurate customer records.
• Maintain a deep understanding of financial regulations to provide compliant and accurate service at all times.

Requirements

• Fluency in Italian
• Very good use of English
• Exceptional communication & soft skills
• Tech savviness & learning agility
• Valid EU passport (mandatory)

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Hybrid Work Model (mix of on-site and remote)
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embarking on a career path with our Italian Speaking Financial Customer Expert position in Greece means embracing a lifestyle defined by Mediterranean sunshine, rich history, and vibrant culture. Greece offers an unparalleled quality of life, where ancient traditions blend seamlessly with a modern, buzzing city life.

Beyond the professional development in the FinTech sector, you will enjoy world-renowned cuisine and a welcoming local community. As one of the most sought-after locations for jobs in Greece, our capital provides everything you need for a smooth transition, allowing you to focus on your career growth while living under the beautiful sun of Greece.

How to Apply

If you are ready to elevate your career and secure your future in a dynamic international environment, we invite you to apply now. Join Mercier Consultancy Group and take the first step toward your new chapter in the Mediterranean. We look forward to reviewing your application.