French Speaking Financial Customer Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. We pride ourselves on facilitating career-defining opportunities for professionals seeking to excel in dynamic, high-growth sectors across Europe.

Job Overview

We are currently sourcing exceptional candidates for a French Speaking Financial Customer Expert position in Greece, specifically tailored for the booming fintech and banking sector. If you are passionate about financial technology and delivering premium support, this role offers the perfect platform to advance your career while living in a Mediterranean hub of professional growth.

Key Responsibilities

• Act as the primary point of contact for customer inquiries regarding digital payments and money transfer services.
• Provide expert guidance to users navigating complex financial platforms within the fintech industry.
• Resolve account-related queries and transaction issues through multiple communication channels with precision.
• Maintain high service standards while ensuring compliance with global financial security protocols.
• Collaborate with internal teams to streamline processes and improve the overall customer experience in the financial sector.
• Manage sensitive financial data with the utmost confidentiality and professional integrity.
• Engage with French-speaking clients to provide seamless, high-quality technical and financial support.

Requirements

• Fluency in French
• Very good use of English
• Problem-solving mentality
• Tech savviness
• Communication skills
• Native or fluent French (spoken and written)

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Hybrid Work Model (mix of on-site and remote)
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Securing one of our French-speaking jobs in Greece means enjoying a lifestyle that blends historic culture with modern luxury. With over 300 days of sunshine per year, Greece provides an unmatched quality of life that allows you to explore stunning coastlines and vibrant urban centers during your time off. Working in Greece allows you to balance professional ambition with a relaxed, Mediterranean pace of life.

Athens is a premier destination for international talent, offering a welcoming environment for expatriates. By choosing this French Speaking Financial Customer Expert position in Greece, you will enjoy world-renowned cuisine, a rich history, and the convenience of a modern European capital. We handle your relocation, ensuring that moving to Greece is a smooth and stress-free transition as you join one of the many exciting jobs in Greece available today.

How to Apply

If you are ready to take the next step in your career and join a dynamic team in the heart of the financial sector, we encourage you to click Apply Now. We look forward to reviewing your application for this exciting opportunity with Mercier Consultancy Group.