Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European leader in international recruitment and BPO services, dedicated to connecting top-tier talent with exceptional career opportunities across the continent. We take pride in facilitating life-changing transitions for professionals seeking to advance their careers while experiencing the best of international living through our expert-led hiring programs.

Job Overview

We are currently seeking a motivated professional for a Customer Support Specialist position in Greece. This role is perfect for individuals looking for English-speaking jobs that offer career progression within the Customer Support Services industry, combining technical assistance with high-end client communication.

Key Responsibilities

• Provide high-quality assistance to users of a multinational electronics brand via email, chat, and phone.
• Guide customers through complex device setup processes with patience and precision.
• Troubleshoot technical issues efficiently to ensure optimal customer satisfaction.
• Arrange product repairs and warranty services according to company protocols.
• Maintain detailed and accurate records of customer interactions within the database.
• Contribute to the excellence of the Customer Support Services industry by delivering proactive solutions.
• Collaborate with international teams to meet performance standards and service level agreements.

Requirements

• Fluency in English
• Excellent writing skills
• Technical aptitude
• Multitasking capability
• Native or fluent English (spoken and written)
• Valid EU passport (mandatory)

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embarking on one of the many available Jobs in Greece offers more than just a career move; it is a lifestyle transformation. Greece provides a unique blend of historical richness, Mediterranean sunshine, and a vibrant social culture that makes every day feel like an adventure. Living in Greece allows you to enjoy world-famous landscapes and a relaxed pace of life that balances perfectly with professional growth.

Our comprehensive relocation support ensures that your move to Greece is seamless. Whether you are attracted by the Mediterranean climate, the exceptional culinary scene, or the high quality of life that Greece is known for, we provide all the resources to help you settle in comfortably. Join the growing international community for a rewarding Customer Support Specialist position in Greece today.

How to Apply

If you are ready to elevate your career and embark on an exciting journey in the Customer Support Services industry, we encourage you to click Apply Now and submit your application. Our recruitment team at Mercier Consultancy Group looks forward to reviewing your profile.