Estonian Speaking Customer Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with industry-leading organizations across Europe. We specialize in sourcing multilingual professionals for dynamic outsourcing (BPO) environments, ensuring a seamless bridge between global career opportunities and exceptional candidates.

Job Overview

We are currently seeking a motivated professional to join our client's team as an Estonian Speaking Customer Expert position in Greece. This role within the fast-paced outsourcing (BPO) sector offers a unique opportunity to provide premium support, making it one of the most sought-after Estonian-speaking jobs available today.

Key Responsibilities

• Provide high-quality customer care services for the tobacco industry, ensuring all interactions meet professional standards.
• Educate users on product usage, features, and benefits through various communication channels.
• Manage and process customer purchases accurately within the designated BPO systems.
• Handle customer inquiries and resolve issues efficiently via phone, chat, and email.
• Maintain high levels of customer satisfaction by providing proactive and empathetic support.
• Build and sustain professional relationships with customers to foster brand loyalty.
• Collaborate with team members to optimize outsourcing (BPO) workflows and performance metrics.

Requirements

• Fluency in Estonian
• Fluency in Russian
• Good English communication skills
• Computer literacy
• Problem-solving skills

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embarking on a career through one of our Estonian-speaking jobs means embracing the vibrant Mediterranean lifestyle. Greece offers an unparalleled quality of life, where ancient history meets modern coastal living, providing residents with year-round sunshine and a welcoming, laid-back atmosphere. Living in Greece allows you to experience world-class culture and stunning landscapes every single day.

Our comprehensive relocation support makes your transition to Greece seamless and stress-free. From the moment you arrive, you will enjoy the renowned local cuisine, the warmth of the Greek people, and a balanced lifestyle that only Greece can provide. Join us for this Estonian Speaking Customer Expert position in Greece and discover why so many professionals choose to build their futures here.

How to Apply

If you are ready to take the next step in your career and join the growing community of professionals enjoying Jobs in Greece, we invite you to apply now. Simply click the button below to submit your application to Mercier Consultancy Group, and our team will contact you to discuss this exciting opportunity.