Romanian Speaking Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO consultancy dedicated to connecting top-tier talent with world-class organizations. We pride ourselves on our deep expertise in the Customer Support Services industry, facilitating career-defining opportunities for professionals across Europe.

Job Overview

We are currently sourcing exceptional candidates for a Romanian Speaking Customer Support Specialist position in Greece. This role is perfect for those seeking to build a meaningful career within the Customer Support Services industry while enjoying the vibrant, Mediterranean lifestyle that makes jobs in Greece so highly sought after.

Key Responsibilities

• Act as the primary point of contact for clients, delivering high-quality support via phone, email, and live chat.
• Utilize your native Romanian language skills to resolve inquiries with precision and cultural nuance.
• Maintain detailed records of customer interactions within the internal CRM system to ensure seamless service delivery.
• Collaborate with cross-functional teams to identify and escalate complex service issues effectively.
• Contribute to a positive, international working environment by sharing insights and best practices with colleagues.
• Ensure all service level agreements (SLAs) are met while maintaining excellence in customer satisfaction ratings.
• Continuously update your knowledge regarding company products and internal service procedures to provide accurate information.

Requirements

• Fluent in Romanian
• Good level of English
• Communication skills
• Team player
• Professional demeanor suitable for a Customer Support Services role

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• And Much More...

Life in Greece

Embarking on a journey with our Romanian speaking jobs means embracing the unique beauty of Greece. With its world-famous sunshine, historical landmarks, and a culture that celebrates work-life balance, Greece provides the perfect backdrop for your professional development. Residents here enjoy a high quality of life, where the temperate climate in Greece ensures you can enjoy the outdoors throughout most of the year.

Beyond the professional benefits, living in Greece offers an immersive experience in one of the world's most welcoming societies. From the exceptional local cuisine to the ease of coastal travel, those who accept a Romanian Speaking Customer Support Specialist position in Greece often find that they gain more than just career growth—they gain an unforgettable life experience. Discover why so many professionals choose to build their future here in Greece.

How to Apply

If you are ready to advance your career with this outstanding opportunity, we invite you to submit your application by clicking "Apply Now." Our team at Mercier Consultancy Group looks forward to reviewing your profile and helping you transition into your new role in Athens.