Bulgarian Speaking Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. As a leader in the industry, we specialize in sourcing experts for Bulgarian-speaking jobs and providing comprehensive career support to ensure long-term success in our clients' operations.

Job Overview

We are currently seeking a motivated professional for a Bulgarian Speaking Customer Support Specialist position in Greece within the dynamic Customer Support Services industry. This is an exceptional opportunity to join a global transportation leader while enjoying the unparalleled lifestyle of working in Greece.

Key Responsibilities

• Manage high-volume customer inquiries, complaints, and breakdown assistance requests via phone, email, and chat.
• Provide high-quality support within the Customer Support Services sector for a leading transportation brand.
• Identify specific vehicle issues and assess client needs to provide accurate technical or general information.
• Verify coverage eligibility for roadside assistance services to ensure efficient service delivery.
• Coordinate with third-party local providers to resolve complex issues that cannot be handled remotely.
• Maintain precise and detailed customer interaction records within the company CRM system.
• Strive to ensure high levels of customer satisfaction and long-term client retention.

Requirements

• Fluent in Bulgarian
• Good communication skills in English
• High school diploma
• Basic awareness of automotive roadside assistance procedures
• Ability to thrive in remote work environments while pursuing jobs in Greece.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embracing one of the most sought-after jobs in Greece means enjoying a Mediterranean climate, stunning historical landmarks, and a vibrant social culture. Greece offers an unmatched work-life balance, where the sun-drenched coastlines and welcoming local community make it an ideal destination for professionals looking to relocate.

Beyond the professional growth, Greece provides a high quality of life characterized by world-famous culinary experiences and a relaxed, Mediterranean pace of life. By accepting this Bulgarian Speaking Customer Support Specialist position in Greece, you gain the opportunity to immerse yourself in the culture of Greece while benefiting from a full-service relocation team that ensures your transition is seamless.

How to Apply

If you are ready to advance your career with a leading firm and start your journey in a beautiful Mediterranean setting, we encourage you to click Apply Now to submit your application. We look forward to reviewing your profile. Sincerely, The Recruitment Team at Mercier Consultancy Group.