Dutch Speaking Transportation Customer Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm dedicated to connecting top-tier talent with world-class organizations. We specialize in facilitating seamless transitions for professionals seeking to advance their careers through high-impact Dutch-speaking jobs in prominent European hubs.

Job Overview

We are currently looking for a talented professional to join our team in a Dutch Speaking Transportation Customer Expert position in Greece. In this role, you will serve as the primary point of contact for a major transportation company, ensuring exceptional service and technical support within the dynamic Customer Support Services industry.

Key Responsibilities

• Manage high-quality customer interactions via phone, email, and chat for a leading transportation client.
• Resolve technical inquiries, including urgent matters such as truck breakdowns, with precision and empathy.
• Maintain comprehensive case management records within our professional CRM system.
• Ensure all service level agreements and quality standards are consistently met.
• Act as a dedicated brand ambassador for our partner, providing expert guidance in the Customer Support Services sector.
• Collaborate with international team members to streamline transportation logistics and support processes.
• Identify opportunities to improve customer satisfaction and efficiency in daily operations.

Requirements

• Excellent command of Dutch
• Good communication skills in English
• High school diploma
• Native or fluent Dutch (spoken and written)
• Strong commitment to providing professional support in the Customer Support Services field.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embarking on one of the many available jobs in Greece offers an unparalleled opportunity to experience a Mediterranean lifestyle. Greece is world-renowned for its sunny climate, ancient history, and vibrant culture, making it an ideal destination for those seeking a better work-life balance.

Beyond the professional growth found in this Dutch Speaking Transportation Customer Expert position in Greece, you will enjoy the exceptional culinary landscape and the warm hospitality that Greece is famous for. With our full relocation support, moving to Greece is a stress-free transition, allowing you to focus on building a career while enjoying the beautiful Aegean surroundings.

How to Apply

If you are ready to take the next step in your career with one of the most exciting Dutch-speaking jobs in the industry, we invite you to click Apply Now. Join the Mercier Consultancy Group team today and start your journey in Greece.