French Speaking Transportation Customer Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm dedicated to connecting top-tier talent with world-class professional opportunities. We pride ourselves on facilitating seamless career transitions for candidates seeking prestigious roles across Europe.

Job Overview

We are currently looking for motivated individuals to fill the French Speaking Transportation Customer Expert position in Greece. This role within the Customer Support Services industry offers a unique chance to advance your career while enjoying the sun-drenched beauty of Southern Europe among our many available jobs in Greece.

Key Responsibilities

• Act as the primary point of contact for French-speaking clients requiring assistance within the transportation sector.
• Manage inquiries, complaints, and technical support requests related to heavy vehicles, including trucks and buses.
• Efficiently create and manage service cases for vehicle breakdowns using advanced CRM software.
• Coordinate with authorized dealers and third-party service providers to ensure prompt resolution of customer issues.
• Maintain high service standards in the Customer Support Services industry by providing accurate and empathetic communication.
• Utilize your knowledge of automotive roadside assistance to triage and prioritize incoming technical support tickets.
• Document all interactions meticulously within the company’s internal ticket management systems.

Requirements

• Excellent command of French
• Good communication skills in English
• High school diploma
• Native or fluent French (spoken and written)
• Basic awareness of automotive roadside assistance and ticket management systems
• Strong problem-solving abilities and a customer-centric mindset

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Choosing one of our French-speaking jobs in Greece means choosing an unparalleled Mediterranean lifestyle. Greece offers a perfect blend of ancient history, stunning coastlines, and a vibrant social culture that ensures an exceptional quality of life. Whether you are enjoying the world-renowned cuisine or exploring the rich heritage of the region, Greece provides the perfect backdrop for your professional journey.

With our comprehensive relocation support, settling into your new life in Greece is stress-free and exciting. From the moment you arrive, you will experience the warm hospitality that makes Greece a top destination for international professionals. Join us for this French Speaking Transportation Customer Expert position in Greece and discover why so many choose to advance their careers with Mercier Consultancy Group in this beautiful country.

How to Apply

If you are ready to take the next step in your career and join a dynamic team in the Customer Support Services industry, we encourage you to click "Apply Now" to submit your application. We look forward to welcoming you to the Mercier Consultancy Group team!