Lithuanian Speaking Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for connecting top-tier talent with world-class organizations. We specialize in facilitating seamless transitions for professionals pursuing exceptional career opportunities within the European BPO and customer experience sectors.

Job Overview

We are currently seeking a motivated professional for a Lithuanian Speaking Customer Support Specialist position in Greece within the dynamic transportation industry. This role is ideal for those searching for Lithuanian-speaking jobs that combine high-level technical coordination with a rewarding professional lifestyle in one of Europe’s most vibrant hubs.

Key Responsibilities

• Manage and resolve complex inquiries for a global transportation manufacturer via phone, email, and chat.
• Provide expert assistance to drivers and fleet managers during critical vehicle breakdown situations.
• Coordinate logistics and service dispatches with local dealers and third-party technicians to ensure rapid resolution.
• Maintain accurate records and update customer relationship management (CRM) databases with interaction details.
• Promote client retention by delivering professional, empathetic, and efficient support service.
• Support the maintenance of truck and bus fleets through effective communication and diagnostic troubleshooting.
• Serve as a primary point of contact for Lithuanian-speaking clients, ensuring all issues are handled according to company quality standards.

Requirements

• Fluent in Lithuanian
• Good communication skills in English
• High school diploma
• Awareness of automotive roadside assistance
• Strong problem-solving abilities within a high-pressure transportation environment
• Capability to work remotely while maintaining high professional standards

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embracing jobs in Greece offers an unparalleled lifestyle, characterized by a perfect Mediterranean climate, historic culture, and the warmth of local hospitality. Whether you are exploring ancient ruins or enjoying the coastal scenery, living in Greece provides a refreshing change of pace and a high quality of life that is highly sought after by international professionals.

Our comprehensive support ensures your transition to Greece is smooth and stress-free. From the vibrant local cuisine to the modern urban infrastructure, relocating to Greece allows you to balance a successful career in the transportation sector with a fulfilling personal life in one of the world's most desirable destinations.

How to Apply

If you are ready to advance your career and embark on an exciting journey, we invite you to apply for this Lithuanian Speaking Customer Support Specialist position in Greece today. Click the 'Apply Now' button to join our team and start your new chapter. We look forward to hearing from you. Sincerely, Mercier Consultancy Group.