Spanish Speaking Technical Support Advisor

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. We pride ourselves on our excellence in matching professionals with transformative career opportunities across the European landscape, including highly sought-after Spanish-speaking jobs.

Job Overview

We are currently seeking a motivated professional for a Spanish Speaking Technical Support Advisor position in Greece, operating within the dynamic Customer Support Services industry. This remote role offers a unique opportunity to provide expert technical assistance for a leading cloud storage platform while enjoying the professional flexibility of remote work within Greece.

Key Responsibilities

• Deliver exceptional technical support to users of a global cloud storage platform via phone and email.
• Represent the Customer Support Services industry by maintaining high-quality interaction standards.
• Resolve technical inquiries efficiently while adhering to established organizational protocols.
• Maintain a proactive and solution-oriented mindset in a fast-paced 24/7 support environment.
• Document user interactions accurately within the internal knowledge base and CRM systems.
• Collaborate with cross-functional teams to escalate complex technical issues appropriately.
• Continuously update your technical knowledge to stay ahead of evolving industry trends.

Requirements

• Native or fluent Spanish (spoken and written)
• Valid EU passport (mandatory)
• Excellent writing & verbal communication skills in Spanish
• Good technical troubleshooting & problem-solving skills
• Technical background
• Familiarity with technology trends

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Choosing to work remotely in Greece provides an unparalleled lifestyle, combining a rich historical culture with a modern Mediterranean atmosphere. Professionals based in Greece enjoy a temperate climate, breathtaking landscapes, and a vibrant social scene that makes the country one of the best places for jobs in Greece.

From the world-renowned Mediterranean cuisine to the relaxed pace of life, Greece offers a high quality of life that fosters both personal and professional well-being. By securing a Spanish Speaking Technical Support Advisor position in Greece, you become part of an international community that thrives within this beautiful and historic nation.

How to Apply

If you are ready to advance your career in the Customer Support Services industry, we encourage you to click 'Apply Now' to submit your application to Mercier Consultancy Group. We look forward to reviewing your credentials and potentially welcoming you to our team.