Greek Speaking Customer Service Advisor

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with industry-leading organizations. We pride ourselves on facilitating exceptional career opportunities in the energy sector, ensuring that every professional placement adds significant value to both the candidate and the client.

Job Overview

We are currently seeking a motivated professional for a Greek Speaking Customer Service Advisor position in Greece to support a rapidly expanding electric vehicle charging network. This is a unique opportunity to join the thriving energy industry and contribute to the transition toward sustainable transportation by providing high-quality support to our clients.

Key Responsibilities

• Manage incoming customer inquiries via phone and digital channels regarding electric vehicle charging networks.
• Troubleshoot technical issues related to EV charging stations to ensure continuous service for energy consumers.
• Provide expert guidance on payment processes and account management for the charging infrastructure.
• Maintain a high level of customer satisfaction by resolving queries efficiently within the fast-paced energy sector.
• Collaborate with internal teams to escalate complex technical concerns in a timely manner.
• Participate in 24/7 rotating shifts to provide consistent support to users across Greece.
• Maintain accurate records of customer interactions and service outcomes in the company database.

Requirements

• High school diploma
• Excellent Greek
• Good English skills
• Understanding of electric vehicle charging technology
• Native or fluent Greek (spoken and written)

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Monthly Performance Bonus
• And Much More...

Life in Greece

Embarking on one of the many available jobs in Greece offers an unparalleled quality of life, characterized by a Mediterranean climate, historic culture, and vibrant social scenes. Greece provides a welcoming environment for professionals, making it an ideal destination for those seeking a balance between a dynamic career in the energy sector and a relaxed lifestyle.

Beyond the professional advantages, living in Greece allows you to immerse yourself in a world-renowned culinary culture and breathtaking landscapes. Choosing one of our Greek-speaking jobs means you will become part of a community that values both work-life harmony and personal growth, truly highlighting why Greece remains a top destination for talent worldwide.

How to Apply

If you are ready to advance your career in the energy sector, we invite you to join our team by applying for this Greek Speaking Customer Service Advisor position in Greece. Please click the "Apply Now" button to submit your application and start your journey with Mercier Consultancy Group today.