Spanish Speaking Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for bridging top-tier talent with industry-leading corporations across Europe. We specialize in navigating the complexities of the Customer Support Services industry, ensuring our candidates find rewarding career paths that offer both professional growth and an exceptional quality of life.

Job Overview

We are currently seeking candidates for a Spanish Speaking Customer Support Specialist position in Greece to represent a prominent global car-sharing service. This remote role is one of our most exciting Spanish-speaking jobs, designed for professionals who thrive in dynamic, client-focused environments and are ready to advance their careers within the vibrant landscape of jobs in Greece.

Key Responsibilities

• Provide high-quality support to users of a leading car-sharing service through email, chat, and phone channels.
• Assist customers with reservation management, account inquiries, and general service navigation.
• Maintain a professional, empathetic, and solution-oriented relationship with all customers to ensure high satisfaction scores.
• Efficiently resolve complex customer service inquiries while adhering to industry-standard protocols.
• Document all interactions accurately within the internal database to ensure seamless service continuity.
• Collaborate with internal teams to escalate technical issues and identify opportunities for service improvement.
• Uphold the brand reputation of the client by delivering excellence in every customer touchpoint within the Customer Support Services industry.

Requirements

• Fluent Spanish
• Good command of English
• Customer service experience
• Strong problem-solving skills and the ability to work independently in a remote setting.
• Excellent communication skills with a focus on delivering premium customer service.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embarking on a career in Greece offers an unparalleled Mediterranean lifestyle, where ancient culture meets modern comfort. With over 300 days of sunshine, Greece provides a stunning backdrop for both work and relaxation, making it the perfect destination for those seeking a vibrant, sun-drenched European experience.

Our comprehensive relocation package ensures that your transition to life in Greece is seamless and stress-free. From world-class cuisine to a welcoming international community, you will find that living in Greece elevates your quality of life, allowing you to enjoy a perfect balance of professional achievement and personal exploration.

How to Apply

If you are ready to take the next step in your career with this Spanish Speaking Customer Support Specialist position in Greece, we encourage you to apply now. Join the Mercier Consultancy Group network today and let us help you secure your future. We look forward to reviewing your application!