Spanish Speaking Social Media Customer Support

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, specializing in connecting elite talent with industry-leading organizations across Europe. We are proud to partner with global innovators to fill high-impact positions, consistently setting the gold standard for recruitment excellence in the staffing industry.

Job Overview

We are currently seeking an ambitious and motivated professional to join a world-class team for a Spanish Speaking Social Media Customer Support position in Portugal. This is an exceptional opportunity to represent one of the world's most recognizable brands within the fast-paced social media industry while building a dynamic career in Lisbon.

Key Responsibilities

• Deliver exceptional customer satisfaction by resolving inquiries for a leading global social media platform.
• Maintain the highest standards of service quality across all digital communication channels.
• Represent a top-tier brand through professional and empathetic interaction with the global user base.
• Monitor and manage social media support tickets, ensuring timely and accurate resolution.
• Collaborate with internal teams to escalate complex issues while maintaining brand integrity.
• Contribute to the ongoing success of our client's operations by actively participating in team briefings and quality assurance sessions.
• Engage in continuous learning to stay updated on the latest social media trends and support protocols.

Requirements

• Fluent Spanish
• Native or fluent Spanish (spoken and written)
• Valid EU passport (mandatory)
• Strong communication skills tailored for the social media industry.
• Ability to work on-site in Lisbon, Portugal, for this exciting Spanish speaking role.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• And Much More...

Life in Portugal

Embarking on a career in Portugal offers more than just professional growth; it provides a unique lifestyle defined by sunny Mediterranean weather, rich cultural heritage, and a welcoming atmosphere. Portugal is consistently ranked as one of the safest and most desirable countries in Europe, making it an ideal destination for those seeking a vibrant work-life balance.

Beyond the workplace, Lisbon is a culinary hotspot where you can enjoy fresh Atlantic seafood and world-renowned pastries. By joining our Spanish Speaking Social Media Customer Support position in Portugal, you will enjoy a high quality of life that makes working in Portugal an unforgettable experience for international professionals looking to explore the best jobs in Portugal.

How to Apply

If you are ready to advance your career and join one of the most exciting Spanish speaking jobs in the industry, we invite you to apply now. Take the next step in your professional journey and join our team in Lisbon today. We look forward to receiving your application.

Best regards,
The Recruitment Team at Mercier Consultancy Group