French Speaking Customer Support Agent

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with high-impact opportunities in the BPO sector. We specialize in sourcing professionals for industry-leading organizations, ensuring that every placement drives excellence within the global outsourcing landscape.

Job Overview

We are currently seeking a motivated professional for a French Speaking Customer Support Agent position in Portugal, specifically within our thriving BPO partner network. If you are looking for impactful French-speaking jobs in an energetic environment, this on-site role offers the perfect platform to advance your career in the outsourcing industry.

Key Responsibilities

• Serve as the primary point of contact for clients using specialized medical devices.
• Provide expert, compassionate assistance to French-speaking customers navigating complex device functionality.
• Maintain high standards of service quality within a fast-paced BPO outsourcing environment.
• Collaborate with a diverse, international team to resolve technical and operational inquiries.
• Ensure all interactions are documented accurately within the company’s internal tracking systems.
• Actively contribute to a goal-oriented team atmosphere focused on meeting performance metrics.
• Represent our premium outsourcing partners with the utmost professionalism and efficiency.

Requirements

• Native French speaker
• Native or fluent French (spoken and written)
• Valid EU passport (mandatory)
• Proven ability to work effectively in an on-site, multicultural BPO setting.
• Exceptional communication skills and a driven, energetic approach to problem-solving.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• And Much More...

Life in Portugal

Portugal offers an unparalleled lifestyle, blending historic charm with a modern, vibrant workforce culture. By choosing to pursue one of our French-speaking jobs in this beautiful country, you will enjoy year-round sunshine, stunning coastal vistas, and a welcoming Mediterranean atmosphere that makes living in Portugal truly unique.

Beyond the professional benefits of this French Speaking Customer Support Agent position in Portugal, you will find a high quality of life, affordable cost of living, and an exquisite culinary scene. Joining our BPO projects in Portugal means becoming part of an international community that values growth and adventure, making it an ideal destination for your next career move.

How to Apply

If you are ready to take the next step in your career with a leading consultancy, we invite you to apply today. Please submit your resume to be considered for this French Speaking Customer Support Agent position in Portugal and join the Mercier Consultancy Group network. We look forward to reviewing your application.