French Speaking Customer Delight Representative

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to bridging top-tier talent with world-class organizations. We pride ourselves on our deep industry expertise, consistently placing high-caliber professionals into specialized French-speaking jobs across Europe.

Job Overview

We are seeking a motivated professional for the French Speaking Customer Delight Representative position in Portugal. This is an exceptional opportunity to join a dynamic team within the Customer Support Services industry, ensuring excellence for a recognizable international brand while building your career in the heart of Lisbon.

Key Responsibilities

• Deliver exceptional service to customers via social media channels within the Customer Support Services industry.
• Ensure high levels of customer satisfaction and brand loyalty for a major international client.
• Bring proactive ideas and determination to resolve complex inquiries efficiently.
• Drive positive business impact by representing the brand with professionalism and cultural nuance.
• Embrace new support possibilities to stay ahead of industry trends and service standards.
• Collaborate with cross-functional teams to improve the overall customer experience journey.
• Maintain detailed documentation of interactions in accordance with company quality protocols.

Requirements

• Native French speaker
• Native or fluent French (spoken and written)
• Valid EU passport (mandatory)
• Previous experience in customer-facing roles or the Customer Support Services industry is highly preferred.
• Strong communication skills and a passion for social media engagement.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• And Much More...

Life in Portugal

Choosing to pursue jobs in Portugal means choosing a lifestyle defined by exceptional weather, a welcoming culture, and a vibrant social scene. Portugal offers an incredible blend of historic charm and modern convenience, making it one of the most desirable destinations for professionals seeking international growth.

With its world-renowned culinary landscape and high quality of life, Portugal is the perfect place to advance your career. Join our team in Lisbon and discover why so many professionals choose to build their future within the thriving job market that Portugal provides.

How to Apply

If you are ready to take the next step in your career with this French Speaking Customer Delight Representative position in Portugal, we invite you to apply now. Your journey toward a new professional challenge starts here with Mercier Consultancy Group.