Customer Support Representative

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with industry-leading organizations across Europe. We take pride in our ability to foster professional growth by placing candidates in high-impact roles that define the future of global business.

Job Overview

We are currently sourcing candidates for a prestigious Customer Support Representative position in Portugal, specifically within the dynamic banking sector. This on-site role in Covilha is an excellent opportunity for professionals looking to build a career in financial services while contributing to robust commercial financing operations.

Key Responsibilities

• Manage the end-to-end process of capturing commercial financing application data with high precision.
• Conduct thorough reviews and detailed analysis of financial documentation submitted by corporate clients.
• Execute informed credit decisions based on comprehensive risk assessment and internal policy guidelines.
• Ensure all financial records adhere to strict banking compliance and data security standards.
• Escalate complex or high-risk applications to senior management for secondary review when necessary.
• Maintain a strategic view of financial processes to improve efficiency in the application lifecycle.
• Deliver exceptional support by maintaining clear communication throughout the credit assessment journey.

Requirements

• Native or fluent English (spoken and written)
• Valid EU passport (mandatory)
• Customer-oriented mindset
• Analytical skills
• Business acumen
• Demonstrated ability to maintain high attention to detail in a fast-paced banking environment

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• And Much More...

Life in Portugal

Choosing one of our English-speaking jobs in Portugal offers more than just a career step; it is an invitation to embrace a Mediterranean lifestyle defined by sunny weather, rich history, and welcoming culture. Working in Portugal allows you to experience the perfect balance between professional ambition and personal well-being in one of Europe’s most vibrant countries.

Covilha, known for its unique mountainous landscape, offers a high quality of life with affordable living costs and a tight-knit community. By securing this Customer Support Representative position in Portugal, you will enjoy world-class local cuisine and the safety that makes Portugal a premier destination for professionals globally.

How to Apply

If you are ready to advance your career with one of the top jobs in Portugal, we invite you to submit your application today. Please click the Apply Now button to join the team at Mercier Consultancy Group and take the next step in your professional journey within the banking industry.