Spanish Speaking Customer Delight for Social Media

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with industry-leading organizations. As experts in the BPO and outsourcing sector, we pride ourselves on facilitating career-defining opportunities that bridge the gap between global businesses and exceptional professionals.

Job Overview

We are currently seeking a motivated professional for a Spanish Speaking Customer Delight for Social Media position in Portugal. This outsourcing role offers the chance to support a global technology leader, making it one of the most exciting Spanish-speaking jobs currently available for those looking to launch their career with one of the most reputable companies offering jobs in Portugal.

Key Responsibilities

• Act as the primary point of contact for clients navigating social media advertising platforms within a dynamic BPO environment.
• Provide high-quality support via chat, email, and phone to ensure seamless service delivery.
• Troubleshoot technical bugs and platform-specific issues to maintain client satisfaction.
• Proactively consult with clients to optimize their usage of digital advertising tools.
• Manage client expectations and provide clear, professional guidance in Spanish.
• Maintain accurate documentation of interactions within the CRM system.
• Collaborate with international teams to share best practices for service excellence in the outsourcing industry.

Requirements

• Fluent written and verbal Spanish (C2)
• Good English (minimum C1)
• Computer skills
• Excellent communication skills
• Availability Monday to Sunday

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• And Much More...

Life in Portugal

Choosing one of our Spanish Speaking Customer Delight for Social Media position in Portugal means embracing a lifestyle defined by Mediterranean sunshine, rich history, and vibrant local culture. Portugal is widely celebrated for its welcoming atmosphere and exceptional quality of life, making it the ideal destination for professionals seeking jobs in Portugal.

From the stunning coastline to the world-class gastronomy, living in Portugal offers an unparalleled experience for expatriates. Our dedicated relocation team ensures your move to Portugal is stress-free, allowing you to focus on building your career in this beautiful, sun-drenched country. Discover why so many talented individuals are choosing Spanish-speaking jobs in this thriving European hub.

How to Apply

If you are ready to take the next step in your career and join a leading team in the BPO industry, click Apply Now to submit your application. We look forward to reviewing your profile and welcoming you to the Mercier Consultancy Group network.