French Speaking Gaming Support Representative

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for connecting top-tier talent with industry-leading organizations across Europe. We specialize in facilitating seamless transitions for professionals seeking high-impact careers through our bespoke recruitment and consultancy services.

Job Overview

We are currently seeking a motivated professional to join the vibrant Gaming & Esports industry in a French Speaking Gaming Support Representative position in Portugal. This is an exceptional opportunity to combine your passion for gaming with a rewarding career move, as you relocate to one of Europe's most dynamic hubs for French-speaking jobs.

Key Responsibilities

• Provide world-class support to players within the global Gaming & Esports community.
• Resolve technical and account-related inquiries through multiple communication channels.
• Maintain the highest standards of data security and player privacy.
• Actively participate in management mentorship programs to refine your service skills.
• Stay updated on the latest industry trends and game mechanics to provide accurate assistance.
• Collaborate with internal teams to escalate complex issues efficiently.
• Contribute to the positive reputation of the brand by ensuring player satisfaction.

Requirements

• Fluent French (C2)
• Good English (B2)
• High school diploma
• Passion for video games
• Ability to handle confidential information
• Previous experience in customer service environments is highly preferred

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• And Much More...

Life in Portugal

Choosing to pursue jobs in Portugal means embracing a lifestyle defined by 300 days of sunshine, stunning Atlantic coastlines, and a rich, historic culture. Portugal is widely considered one of the safest and most welcoming countries in the world, making it the perfect destination to launch your career in the Gaming & Esports sector.

Beyond the career growth, living in Portugal offers an unparalleled quality of life, featuring world-class Mediterranean cuisine and a vibrant social scene. Our comprehensive relocation support ensures that your move to Portugal is smooth and stress-free, allowing you to focus on your new role and enjoying the unique charm of this beautiful country.

How to Apply

If you are ready to take the next step in your career with a French Speaking Gaming Support Representative position in Portugal, we want to hear from you. Please click Apply Now to submit your application and begin your journey with the Mercier Consultancy Group team today.