Hebrew Speaking Customer Delight Representative

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. We pride ourselves on facilitating career-defining opportunities that blend professional growth with exceptional global experiences.

Job Overview

We are currently seeking a talented individual for the Hebrew Speaking Customer Delight Representative position in Portugal within the vibrant social media industry. This role is a perfect match for those pursuing rewarding Hebrew-speaking jobs while seeking an international lifestyle, as you will provide expert support to businesses navigating the complex world of digital advertising.

Key Responsibilities

• Support small and medium-sized business clients in optimizing their digital advertising strategies on high-traffic social media platforms.
• Manage diverse communication channels including chat, email, and phone to ensure seamless pre- and post-sales support.
• Perform expert-level technical troubleshooting to resolve platform-specific issues for advertising clients.
• Identify, document, and report technical bugs to ensure the ongoing stability of the social media advertising environment.
• Provide actionable product insights to clients to enhance the effectiveness of their marketing campaigns.
• Assist clients in maximizing the utility and performance of the platform's proprietary advertising tools and solutions.
• Deliver empathetic, high-quality customer experiences that maintain brand loyalty within the social media ecosystem.

Requirements

• EU citizen or valid work permit for Portugal
• Fluent Hebrew (C2)
• Advanced English (C1)
• Computer skills
• Availability for rotating shifts

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• And Much More...

Life in Portugal

Portugal offers an unparalleled quality of life, characterized by its stunning Atlantic coastline, historic architecture, and a climate that boasts over 300 days of sunshine a year. Living in Portugal allows you to immerse yourself in a rich cultural tapestry where traditional Mediterranean values meet modern European professional standards, making it one of the most sought-after destinations for those searching for jobs in Portugal.

Beyond the professional benefits, Portugal provides an affordable cost of living, world-renowned gastronomy, and a friendly, welcoming atmosphere for expatriates. As you relocate to Portugal, our dedicated concierge team ensures your transition is smooth, allowing you to focus on enjoying your new life in a country where professional success and personal fulfillment go hand-in-hand.

How to Apply

If you are ready to elevate your career and join the dynamic social media sector in one of Europe’s most beautiful countries, we invite you to take the next step. Click Apply Now to submit your application and join the Mercier Consultancy Group network today. We look forward to reviewing your profile.