Dutch Speaking Technical Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. We pride ourselves on our bespoke approach to talent acquisition, ensuring that every candidate finds their ideal career path within the thriving Information Technology (IT) sector.

Job Overview

We are currently seeking a motivated professional for a Dutch Speaking Technical Support Specialist position in Portugal. This is an exceptional opportunity to advance your career in the Information Technology (IT) industry while enjoying a seamless transition to a vibrant new professional environment through our comprehensive relocation support.

Key Responsibilities

• Provide high-quality technical assistance to clients via phone and email within the Information Technology (IT) sector.
• Prioritize and manage a queue of incoming customer inquiries with precision and technical accuracy.
• Develop and implement creative technical solutions to resolve complex software or hardware-related issues.
• Maintain and foster positive, long-term client relationships through professional communication.
• Document all technical interactions and troubleshooting steps accurately within the company database.
• Collaborate with internal IT teams to escalate and resolve complex technical cases effectively.
• Stay updated on the latest technological trends to provide knowledgeable support to our diverse user base.

Requirements

• Fluent Dutch (C2)
• Minimum B2 English
• At least 1 year of technical support experience
• Problem-solving skills
• Computer literacy

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• And Much More...

Life in Portugal

Choosing one of our Dutch-speaking jobs means embracing the unique lifestyle of Portugal, a country celebrated for its stunning coastal landscapes, historic charm, and year-round sunny weather. When you accept this Dutch Speaking Technical Support Specialist position in Portugal, you are opening the door to a Mediterranean lifestyle characterized by world-class culture, friendly locals, and a relaxed pace of life that makes working in Portugal truly rewarding.

Beyond the professional growth, you will find that living in Portugal offers an unparalleled quality of life, featuring exquisite culinary experiences and vibrant social scenes. With one of the most exciting job markets in Europe, finding jobs in Portugal is the perfect way to combine a high-impact IT career with a life-changing personal experience. Let our relocation experts assist you in making Portugal your new home.

How to Apply

If you are ready to take the next step in your IT career and join an international team, we invite you to apply now. Your path to excellence starts with Mercier Consultancy Group. We look forward to reviewing your application.